Cingular branded Nokia E62: How to fix Java Applet issue.

[l0h]

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This info will be only useful if you have a CINGULAR branded Nokia E62 phone.

The rest can ignore this message.
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Hello,

I'm one of the guys who bought Nokia E62 the day after this phone was released and available at Cingular stores. And I'm the one of those who is suffering with the Java applet issue caused by the crippled Cingular firmware. Sure most of you who have Cingular E62 already discovered that issue, and those who didn't, can read about it in the following threads:

http://forums.cingular.com/cng/board...ssage.id=40201

http://forums.cingular.com/cng/board...ssage.id=39935


This issue was also discussed in many other forums. Some of us even contacted Cingular asking for explanation/help, but nothing promising came out of it.

More than 3 months passed since Nokia E62 owners discovered that issue but Cingular did nothing. Frankly saying I do not believe that Cingular is interested in the Java applets problem investigation and making its customers happy. Most likely Nokia E62 is not a best Cingular seller, so they are not going to invest in fixing that issue.

I spent about 3 months trying to fix that issue on my own, but any attempts to create a "missing" certificate and apply to the applications that "affected" by Cingular's firmware were unsuccessful. So, I did choose another way and yesterday I was able to fix this issue. The solution was simple, but took me a long time to find the necessary code. (Thanks to one of Canadian E62 owners who provided me the data I needed!)

The fix is easy and it takes about 30 min. to implement. The main idea is that instead using Cingular "crippled" firmware we can use the firmware from another operator which is not "crippled" and allows Java applets work normally. I did try several firmware versions and chose the firmware from a Canadian operator called "Rogers". Again... what I'm writing here is not a theory. I DID try it and it works. I'm a happy E62 user now. :-)

So, what do you need to get rid of Cingular's firmware and to flash your phone to a Rogers firmware? Not much to be honest. I got the flashing idea from the URL bellow, so I’m not creating anything new, except that I found, tested and verified Rogers firmware in our Cingular’ Nokia E62.

All the credits are to the author who posted the following article:
http:///vbb/showthread.php?t=344689

Bellow you will find the steps you need:

1) Download and install Nokia Software Updater (NSU) from:
http://www.nokiausa.com/support/soft...pdate_via_pc_1

IMPORTANT NOTE: Nokia Software Updater is very sensitive to software firewalls. During the many tests I have done, I found that I must completely disable software firewall, as granting full network access to (NSU_UI_CLIENT.EXE and NSL_HOST_PROCESS.EXE) was not enough to make NSU work. So, the bottom line is if you do not want an additional headache and want to receive quick results, then just temporarily disable software firewall before you run NSU in step 6).


2) Download and install Nemesis Service Suite (NSS) software in order to change the phone’s product code from here:
http://www.b-phreaks.co.uk/files/NSS/NSS10387.zip


3) Now we are ready to change Cingular's Product Code to Rogers Product Code which will allow us to upload a Rogers’s firmware in step 6).

3.1 Connect your phone to USB and choose "PC Suite" mode (same as if you always do when sync your phone);

3.2 Open NSS and click on “Scan for new device” button on the right-upper part of the window;

3.3 Click on the icon «Phone info»;

3.4 Click on “Scan” and wait until you get "...Done" in the status string at the bottom of NSS window;

3.5 Now, in a "Product Data Edit" window check "Enable" next to "Product Code" string and type the next code: 0538175. Then press "Write" button and wait until you get "...Done" in the status string at the bottom of the NSS window;

3.6 Press "Scan" button again (same as you did in 3.4) just to be sure you still can get "...Done" at the bottom of NSS window;

3.7 Right click on a small icon (located above "Device Info" button) and choose "close device";

3.8 Now you can completely close NSS. We do not need it anymore.

3.9 Disconnect USB cable.


4) Backup your phone information at that step. How and what backup depends on your needs. Just understand at that point that we need to do a hardware reset of the phone at next step, so it will erase all your Phone Memory data.


5) At this step we will reset the phone to the factory configuration:

5.1 On your phone press several times Red button, so to be sure you are in an "Idle Screen";

5.2 Press * button

5.3 Press # button

5.4 Press 7 button

5.5 Press 3 button

5.6 Press 7 button

5.7 Press 0 button

5.8 Press # button

At that point you will be asked if you want "Restore all original phone settings". Answer Yes and confirm the code (which is 12345 by default. Be careful and verify that you are typing a numbers, but not symbols).

When you provided the right code, your phone will be restarted and you will be asked if to you want a read a tutorial. Answer NO.


6) Now we are ready to update phone to Rogers firmware.

6.1 Connect your phone to USB and choose "PC Suite" mode;

6.2 Connect your phone to a charger;

6.3 Run Nokia Software Updater (NSU);

6.4 Follow the prompts. At the point when NSU says that you already have the latest firmware and if you want to download it again, confirm it with checkmark and let NSU do its work;

6.5 After about 15 minutes, NSU will finish its work, reboot the phone and tell you that your phone software is updated and you are ready to go.

6.6 Close NSU window. Disconnect your phone from USB.

6.7 You must have Rogers firmware in your phone now.



7) This step is optional, but I would still recommend that after updating your phone with NSU, you reset your phone to the factory configuration one more time. For that, repeat step 5).

I hope everything I wrote was clear enough and you have a phone without Java applet issue now. You can install the Java applets your like (the first one I immediately tried was Google Maps for Mobile) and they must run OK.

Shame on you Cingular! We are US customers, but because you do not want to fix the problem in your firmware we are forced to use firmware from Canadian operator. What a “nice” way to promote your service, Cingular!

[uKER]

That's called debranding and has already been discussed to death.
You would have found out if you had used the search function.
Also, I don't see why you would want to use the Rogers firmware and not the clean generic one.

[da123]

Originally Posted by uKER

That's called debranding and has already been discussed to death.
You would have found out if you had used the search function.
Also, I don't see why you would want to use the Rogers firmware and not the clean generic one.

If you had used the search function, you would've found out that he was never able to locate the product code for the unbranded E-62

[uKER]

If that's the case, the topic could have been easily summarized by publishing the product code. There was no need to repeat all the procedure for changing the product code and flashing, which has been repeated more times than one can stand to read.