View Full Version : C168i Wont go into Prepare mode
ronnymirel
07-13-2007, 00:57
Infinity Support i need your help
i can connect to C168i and reset defaults or read security code, but when i try to unlock or read flash, it says Phone Should be off, press Power button now.
the phone is off i press the power button, phone powers up but nothing is going on with the software...
im using T191 cable on com1, moto02 v1.40
please need ur help promptly.
thanks
InfinitySupport
07-13-2007, 08:03
Hello,
Please, be sure that you press phone "power" button after you see in software log window text like "Press power button".
ronnymirel
07-13-2007, 16:30
Hello
here are the steps im doing exactly.
1) connect the phone via X60 T191 Cable.
2) Power up the phone
3) Load the Software v1.40
4) Choose Model C168i
5) Go to Service Tab
6) Power off the phone
7) Press Prepare
8) when i get the message "Press Power button now !" i press power
and nothing happends....
please i need your help, if the box would not recognize the phone it would not show me the user code or reset settings on the phone.
please help ...
ronnymirel
07-17-2007, 08:40
Please help me , still not working
im using the INFINITY PLUS BOX (blue color)
maybe its the wrong box ???
please help , i really need to flash and unlock these C168i
please
thanks
zinoubinabil
07-17-2007, 09:17
Please help me , still not working
im using the INFINITY PLUS BOX (blue color)
maybe its the wrong box ???
please help , i really need to flash and unlock these C168i
please
thanks
dear ronnymirel
about Different Infinity-Box'es on market look here
http://forum.gsmhosting.com/vbb/showpost.php?p=1847636&postcount=26
& about how to unlock c168i
1. Start software
2. Select phone model
3. Power-off phone
4. make "Prepare" operation
5. Power-on phone
6. make "Unlock" operation
Please, read all instructions in software log window very carefully !
if no luck try to verify your cable
InfinitySupport
07-17-2007, 09:17
It's very strange that phone can't be detected by software.
Pls, try to use other cabke, f.e. cabke with "X60" mark that comes with box and use not COM1 but box port.
ronnymirel
07-17-2007, 17:01
Hi
i'm using X60 cable with the box directly and still not working.
it will read the user code and reset defualts on the phone, but when i need to put the phone in prepare mode it wont work....
nothing happends..
can it be the software of the phone, maybe its a newer firmware on the phone, at&t just released these phones few days ago.
i really need to find solution for this.
thanks
GsmXplorer
07-17-2007, 17:41
thanx ifinity team i was also tryed lot timr i`ll try and post u result
thnx
wbr
Hi Infinity Team,
It happens the same with C168i that I am triyng to unlock. New ATT firmware just released. Any sugestion?
yup!
me too also encounter this.
SWVer=1.230
Date:Apr 20 2007
BR raivenz
alvin101
09-10-2007, 23:28
yep. I'm experencing same problem. I tried to unlock the c168i from att and it wont prepare. Must be new firmware because I tried it with two different x60 cables.
same here doesnt prepare, but if on and try unlock it reads imei well
lacasapc
09-25-2007, 03:26
same here doesnt prepare, but if on and try unlock it reads imei well
i need to be informed as well, when solution is out, i can not make prepare,
phone always goes up, and not conect to box when trying to prepare,
i tried to flash as well, but box doesnt recognise it,
box just recognise it when i hit unlock, or reset user code,
not when preparing or flashing,
and when i hit unlock, it always ask me to prepare first,
and my imei begins 0112
and the carrier is at&t,
its the new hardware i guess:(
and besides i am using latest soft
moto 2 version 1.44
I HAVE SAME PROBLEM WITH C168i with New ATT firmware.
kelvinator
11-04-2007, 00:47
Same problem here.
Please we need a help from infinitysupport.
I tried many many things that I finally got the phone unlock, but it seems I its not working on another phone.. so there must be a solution out there..
because I did unlock one of the C168i At&t... there must be a mistiming on the application when it tries to bypass the bootloader...
the software bug needs to be fixed.. because I hit prepare and I tried to turn on and off the phone several times, removing the battery and also removing the data cable.. until it finally worked....
infinity team , help us please..
InfinitySupport
11-06-2007, 13:35
@car__34
could you, please, explain more detailed what you talk about, what you have made and what is the problem.
Btw, if you still try to make "prepare" procedure you have made one big mistake: you have used very old software instead of use latest Infinity-Box software release. You must read: http://www.gsmhosting.com/vbb/showthread.php?t=454234
@car__34
could you, please, explain more detailed what you talk about, what you have made and what is the problem.
Btw, if you still try to make "prepare" procedure you have made one big mistake: you have used very old software instead of use latest Infinity-Box software release. You must read: http://www.gsmhosting.com/vbb/showthread.php?t=454234
@InfinitySupport
the HModule 1.05 des not recognize the phone in any way... Tried already seveal times... any suggestion???
InfinitySupport
11-06-2007, 18:56
Dear Friend,
Some latest phones (f.e. c168i AT&T) has new hardware that is not supported yet.
This problem was discussed in this forum several times already, please, next time use "search" before strart repeated discussion.
Will you support this new version phone any time soon?
InfinityHelp
11-07-2007, 22:21
hello!
we work under this problem, but hard to promice when it will be ready.
if this is possible- sure, we will make it
same proble to me , c168i at&t cant detect by the box ........
InfinityHelp
11-26-2007, 12:04
hello!
new hardware type- we work under this problem
Att has closed the com port on gophones. Anyone know how to reopen? TIA