Multi-Box Lite Server Error

[tersace]

Hi

I purchased Multi-Box Lite a few days ago, I have Karwos and henrich activations, I registered the box useing registration tool and updated the box using update tool, when I run the alcatel software it says alcatel support not "activated"

I have been told by resseler and Multi-Box support to update using software, I have tried this and get server error. I have read the FAQ regarding this and have disabled firewall and virus scanner, I tried this on three seperate PC's with different ISP's on each one.

What I want to know is will Mult-Box Team do anything to help me or will you just say "read faq" as you did in your last e-mail.

Please kindly reslove this problem.

Regards

[GSMtricks]

Which tool do you use for update? Do you have activations in box after it?

[tersace]

Which tool do you use for update? Do you have activations in box after it?

I used: -

1, UserRegisterTool_v3.0 to register, then,
2, MultiBoxUpdateTool_v3.0.exe to update, update was succesful.

Then I was told by reseller to use any soft to update tools, I have tried Philips, spice and sendo tool, I have sent you screen shots before on e-mail.

On all three softs server error, but on update tool it is OK. I need to run the alcatel software.

Regards

[tersace]

Which tool do you use for update? Do you have activations in box after it?

I used: -

1, UserRegisterTool_v3.0 to register, then,
2, MultiBoxUpdateTool_v3.0.exe to update, update was succesful.

Then I was told by reseller to use any soft to update tools, I have tried Philips, spice and sendo tool, I have sent you screen shots before on e-mail.

On all three softs server error, but on update tool it is OK. I need to run the alcatel software.

I have activations for henrich and karwas: -

Multi-Box - (c)2005 DELOK Research lab. - www.multi-box.net
Box SN: 000XXXXX HW ver:1.0
Last update on: 22.09.2007-13:26
Box FW version: 1.0.8 FW compilation date: 16.08.2007
Card ID: MultiBOX Card v1.0
Card SN: 1012XXXXX Card FW version: 1.0.0
================ Reseller Info =================
Name: ,
Web:
EMail: Phone/ICQ:
================== User Info ===================
Name: Mobile 2K
Country: UK
EMail: sales@mobilemagic.net
Phone/ICQ: +447968796416
Date: 22092007
Box status: OK
Activated services:
- Henrich Pack
- Karwos Pack
- Multibox Lite


Regards

[GSMtricks]

With box all is ok.

Your problem that you are suing wrong soft version.
Go to support please and update Alcatel tool and LG and all will be oki.

[tersace]

With box all is ok.

Your problem that you are suing wrong soft version.
Go to support please and update Alcatel tool and LG and all will be oki.

Hi

Thanks, problem sorted. I think to help a lot of users the installer should be updated.

Regards

[GSMtricks]

I told too many times all about installer it will be not updated any more.