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denisirias
06-13-2008, 15:48
problem with avvio 103a here is log

COM13 [VCP0] selected
Device: Avvio-103A
Checking data, wait...
Action: unlock
unlock method-1
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
next part...
error: can't run main loader: A2
Finished, Remove/Install battery now !
Time used: 4 sec

the phone is from telefonica movistar

im using x60 cable is this the right cable or is a different pinout please show me pinout if it is different

denisirias
06-13-2008, 16:04
Infinity Team Why Dont You Support My Question I Can See In Forum You Answer To Many Users Before And After My Question

InfinitySupport
06-13-2008, 16:15
Hello,

We are making answers one-by-one, can not make an answers to all questions together.

denisirias
06-13-2008, 17:13
sorry to botter you i didnt mean to make you mad, andmy answer is?

InfinitySupport
06-13-2008, 18:11
Hello,

It looks like strange connection problem took place.
Please, try to make this:
1. double check your cable, be sure that it's inserted into phone completely
2. try to read flash from phone like LG KG370, let's see results

denisirias
06-13-2008, 18:35
Hello,

It looks like strange connection problem took place.
Please, try to make this:
1. double check your cable, be sure that it's inserted into phone completely
2. try to read flash from phone like LG KG370, let's see results


i double check cable cable is right, actually i use my tester in my 3 new x60 cables an are all right, i try another phone like c139 and cable works great
i try to read flash as you say and here is log

COM13 [VCP0] selected
Device: LG KG370
Checking data, wait...
Action: read flash
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
next part...
error: can't run main loader: 44
Finished, Remove/Install battery now !
Time used: 10 sec


any other suggestion
\
i got 300 units to unlock of this phone

InfinitySupport
06-13-2008, 20:30
Hello,

try to read flash like ZTE-225 and like Vodafone -226 model. Let's see results.

denisirias
06-13-2008, 22:07
Hello,

try to read flash like ZTE-225 and like Vodafone -226 model. Let's see results.

imposible too here is log
COM13 [VCP0] selected
Device: ZTE-225, Vodafone-225
Checking data, wait...
Action: read flash
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
next part...
error: can't run main loader: 44
Finished, Remove/Install battery now !
Time used: 4 sec

denisirias
06-14-2008, 16:19
any other advice to unlock this phone that it is suppost to be unlock it by infinity

denisirias
06-15-2008, 16:22
i still waiting for your solution please many units to unlock

denisirias
06-16-2008, 16:22
severals days waiting for an asnwer from support team

InfinitySupport
06-16-2008, 18:03
Dear Friend,

We are trying to understand what is the problem.
When we have released unlock solution foir this phone all tests was passed without any problems and phone was unlocked. It may be that your phone has new PCB or something like this.
Are you ready to send 1 phone to us for research ?

denisirias
06-16-2008, 20:13
Dear Friend,

We are trying to understand what is the problem.
When we have released unlock solution foir this phone all tests was passed without any problems and phone was unlocked. It may be that your phone has new PCB or something like this.
Are you ready to send 1 phone to us for research ?
of course i can send you one piece just give me the address and i will send it to you right away but in regular mail service cause dhl and fed ex charge around U$100.00 just for phone, the regular mail service in my country will delivery to you in ten days just give me the address and ill send it to you, do you need the charger or not

madarpa
06-17-2008, 01:25
hello friends sorry I am also looking for a solution to this problem and I think that the problem is in the pinouts on the couch because of the infinity tells us that we must use the cable of Motorola T191 but if we look cable avvio 103 is not equal attached drawings which I hope will soon be a solution to this through
greetings

forgive what I had to climb this linck because I can not attach files

http://rapidshare.com/files/122954672/pinouts.rar.html

denisirias
06-17-2008, 17:38
hello friends sorry I am also looking for a solution to this problem and I think that the problem is in the pinouts on the couch because of the infinity tells us that we must use the cable of Motorola T191 but if we look cable avvio 103 is not equal attached drawings which I hope will soon be a solution to this through
greetings

forgive what I had to climb this linck because I can not attach files

http://rapidshare.com/files/122954672/pinouts.rar.html

where did you get this avvio pinout, i try diferents pinout using unicable like use estra vcp + that is the one pin missing in t191 pinout phone powers on and start charging and switching the rx y tx nothing all the same

denisirias
06-18-2008, 02:11
Dear Friend,

We are trying to understand what is the problem.
When we have released unlock solution foir this phone all tests was passed without any problems and phone was unlocked. It may be that your phone has new PCB or something like this.
Are you ready to send 1 phone to us for research ?
still waiting for the address to send you the phone

InfinityN
06-19-2008, 20:36
still waiting for the address to send you the phone

Good day !

Please, send e-mail to InfinityBoxSupport@gmail.com so we will be able to talk with you privately.

Thank you !

madarpa
06-20-2008, 01:35
hello friend that I di pinouts that seemed to me that there was wrong because the connection of motorola pinout is diferemte of avvio to me based on 103 cable handsfree who have these cell is sack that conclusion must be that The pinouts may be a cause of error of reading I believe that the moderator should intervene before the makers of the box to review this problem thank you for allowing me to give my opinion because I have a avvio 103rd waiting for the unblocking
greetings

InfinitySupport
06-20-2008, 12:13
@denisirias
I just got some information about possible problem.
It may be that it's need to use another cable. If you have different cables, try to unlock phone with other cables.
Just an example from one user: he was unable to connect phone via Infinity-Box interface (FTDI), also he was unable to connect phone via ordinary COM port cable but unlock was done with cable based on PL2303 interface.
I do not have any good explanation for this situation now, but it may be related with PC and cable quality.

Please, try to use different cabnles and let us know about results

denisirias
06-22-2008, 19:44
@denisirias
I just got some information about possible problem.
It may be that it's need to use another cable. If you have different cables, try to unlock phone with other cables.
Just an example from one user: he was unable to connect phone via Infinity-Box interface (FTDI), also he was unable to connect phone via ordinary COM port cable but unlock was done with cable based on PL2303 interface.
I do not have any good explanation for this situation now, but it may be related with PC and cable quality.

Please, try to use different cabnles and let us know about results

looks like you did in the point but i get this and phone remains locked
COM43 [Serial2] selected
Device: Avvio-103A
Checking data, wait...
Action: unlock
restore
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
921600
Set Baud Done
Connecting...
flash: 0001:22C4
Connecting Done
Check hardware...
flash chip supported
Check hardware Done
Check parameters...
Check parameters Done
backup critical area...
reading [eeprom-sta]...
file saved: C:\Program Files\InfinityBox\Pana01\Avvio-103A_eeprom-sta_20080622-113539.B1E.bin
loading data...
data loaded
reading [eeprom-sec]...
file saved: C:\Program Files\InfinityBox\Pana01\Avvio-103A_eeprom-sec_20080622-113605.B1E.bin
reading [eeprom-complete]...
reading additional data...
error: can't read lock-area
backup critical area Failed
Finished, Remove/Install battery now !
Time used: 79 sec

i use usb serial cable for this and get this answer any other option

InfinitySupport
06-23-2008, 09:48
@denisirias
please, make "read flash" operation and send flash backup to InfinityBoxSupport@gmail.com so we can chack this firmware.

denisirias
06-23-2008, 18:14
@denisirias
please, make "read flash" operation and send flash backup to InfinityBoxSupport@gmail.com so we can chack this firmware.
i just send you file i hope you can help me as you did right now

InfinitySupport
06-23-2008, 19:23
Hello,

it looks like some problems took place during flash reading, flash backup is very small.
Please, try to read flash again and send me flash and "operation.log" file to check.

denisirias
06-24-2008, 03:01
Hello,

it looks like some problems took place during flash reading, flash backup is very small.
Please, try to read flash again and send me flash and "operation.log" file to check.

well my friend after many tries i decide to change my pc just in case and finally i get to unlock phone here is log COM4 [Serial2] selectedDevice: Avvio-103AChecking data, wait...Action: unlockunlock method-1Boot...Press and HOLD Power button now (if boot does not start remove/install batery) !loading...next part...boot answer: 01Release Power button nowBoot DoneSet Baud...460800Set Baud DoneConnecting...flash: 0001:22C4Connecting DoneCheck hardware...Check hardware DoneCheck parameters...Check parameters Donebackup critical area...reading [eeprom-sta]...file saved: C:\Program Files\InfinityBox\Pana01\Avvio-103A_eeprom-sta_20080623-185518.B1E.binloading data...data loadedreading [eeprom-sec]...file saved: C:\Program Files\InfinityBox\Pana01\Avvio-103A_eeprom-sec_20080623-185524.B1E.binreading [eeprom-complete]...file saved: C:\Program Files\InfinityBox\Pana01\Avvio-103A_eeprom-complete_20080623-185531.B1E.binreading additional data...donebackup critical area DoneCheck memory...current status: 0Check memory DoneWrite...Erasing: lock-areaWriting: lock-areaWrite DoneFinished, Remove/Install battery now !Time used: 34 secUnlock instruction:1. Power-On phone2. Enter code: 12345678the problem is that i power on phone with non accepted simcard and i dont get the option for enter code as it says in instruction or is any special way to intruduce code im going to send you flash file and eprom back up just in case you need it to your mail thanks in advance

denisirias
06-24-2008, 03:19
i also try to flash phone with firmware i found in support area but get this log COM4 [Serial2] selectedDevice: Avvio-103AChecking data, wait...Action: flash writeBoot...Press and HOLD Power button now (if boot does not start remove/install batery) !loading...next part...boot answer: 01Release Power button nowBoot DoneSet Baud...921600Set Baud DoneConnecting...flash: 0001:22C4Connecting DoneCheck hardware...Check hardware DoneCheck parameters...Check parameters Donebackup critical area...backup critical area DoneCheck memory...Check memory DoneWrite...Erasing: Firmwareerror: set erase rangeerror: erase failed: 00200000Write FailedFinished, Remove/Install battery now !Time used: 23 secand phone cant be flashed by infinity

denisirias
06-24-2008, 17:51
i still waiting for answer of you i already send you full flash and all from avvio, the phone is suppost to be unlock but nothing i try to unlock again and soft inform me that phone is unlock it but im unable to enter code

denisirias
06-24-2008, 20:22
still waiting support i need your help i got many units to unlock of this model

InfinitySupport
06-24-2008, 22:09
Hello,

We have received your backup file. Programmers need some time to check it.

denisirias
06-24-2008, 22:35
Hello,

We have received your backup file. Programmers need some time to check it.
thanks is good to hear you got all files in your hand im worry about that model cause as i told you the phone dont give you the option to enter code maybe is something in firmware i hope programers can fix it

denisirias
07-03-2008, 01:09
dear mate i still waiting for solution, as i told you i got 300 units waiting for solution, i send mail to you about this matter and dont get any news about it

denisirias
07-04-2008, 02:46
my friend still waiting for an answer if you cant support phone let me know that way i will sell phones without unlock it

denisirias
07-04-2008, 16:55
why i dont get answer from team please help me with this phone

denisirias
07-05-2008, 16:31
still waiting for your answer team what is happening that you havent answer me in all the last week