Dongle is not going to upgrade

[harshpahwa]

DONGLE IS NOT GOING TO UPGRADE. please provide solution

[Shakeel_pattoki]

use latest dongal manager.
and post log.

[Deepakranasaria]

always post log to get quick and steak help

[sandeephanda78]

yes same problem with me check it

==== log opened: [9/12/2008 11:19:11 AM] ====
Application: C:\Documents and Settings\sandeep\Desktop\DongleManager\DongleManag er.exe
Dongle Manager [Infinity Box] v1.25
----------Process started:11:19:27 AM----------
Locating server...
Server#1 address found.
Connecting to server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Server#2 address found.
Connecting to server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Server#3 address found.
Connecting to server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
==== log opened: [9/12/2008 11:20:48 AM] ====
Application: C:\Documents and Settings\sandeep\Desktop\DongleManager\DongleManag er.exe
Dongle Manager [Infinity Box] v1.25
----------Process started:11:21:04 AM----------
Locating server...
Server#1 address found.
Connecting to server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Server#2 address found.
Connecting to server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Server#3 address found.
Connecting to server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.

[sandeephanda78]

infinity support team pls check it as i cannot able to run software without upgrading i have a lot of work pending right now pls check as soon as possible :confused:

[InfinitySupport]

Hello,

You need to check your Internet connection and disable firewall.
If still no luck you need to try with another Internet provider, f.e. use GPRS connection.

[sandeephanda78]

i disable firmware and use broadband as well as gprs connection but the problem is still same what can i do now

[InfinitySupport]

I do not see any problems with server.
pls repeat upgrade process.

[jitugrover]

I do not see any problems with server.
pls repeat upgrade process.
sir m trying 4m 2 days continue and my broadband is absolutely fine

[amitas_love]

this problem i faced with RELIANCE BROADBAND but when i use BSNL everything is ok.

[jitugrover]

this problem i faced with RELIANCE BROADBAND but when i use BSNL everything is ok.
bro m using bsnl broadband

[akhil_bbsr]

yes..sir ..in my area...no one ...able to upgrade dongle..i visted near about 6 shop but all r facing same problem..no one can abale to do upgradation..the dongle..

[InfinitySupport]

What is your Internet provider ?

[akhil_bbsr]

Oretel cable network

[msashami]

I think the problem is in operating system (Windows) or Driver. reinstall them and post results

[akhil_bbsr]

Nothing was..problem...just go brodband all..ok...........i hve done 6 box upgradation..in BSNL brodband