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View Full Version : i cant enter the support area


ahmedasmet
12-06-2008, 17:32
hello infinty team

i cant enter the support area
just see this
and tray mirror 1 and 2

1. Please read general warning for all users. It is warning for all users, not personally for you, but anyway, please, read it with big attention and understanding to avoid problems in future. For better understanding you can translate text to any language here (http://translate.google.com/)

Dear Friends !
Please, never share your dongle details (S/N, support area login, password etc.) with anyone !
In case of public sharing of your dongle details and/or files from support area (as well as unproper files usage) your account to support area may be suspended and dongle may be blocke

InfinitySupport
12-06-2008, 18:20
Hello,

Did you read that warning well ?
Please, confirm.

ahmedasmet
12-06-2008, 18:35
i never share my dongle details
i always enter with my box
What do I do to solve this problem
i need the support

InfinitySupport
12-06-2008, 20:00
Hello,

If so, just try to enter in support area again and see text lines below this warning.
What text you see below ?

ahmedasmet
12-06-2008, 21:04
Hello,

If so, just try to enter in support area again and see text lines below this warning.
What text you see below ?

thanks for your help
nothing after this warning
see the pic

InfinitySupport
12-06-2008, 21:24
Hello,

It looks like something wrong with your browser or your internet connection.
Try to use another support area mirror.

Here is an instruction how to get files from support area (3 (three) support area mirrors):

http://www.infinity-box.biz/download/public/Infinity-Box_How_to_enter_support_area_mirror.jpg

http://www.infinity-box.biz/download/public/Infinity-Box_How_to_enter_Support_area.jpg

ahmedasmet
12-06-2008, 21:40
hello infinty team

iand tray mirror 1 and 2



thanks
i try mirror 1 and 2
i will try another browser
thanks for help