Please help,my box don't work!

[Serpi]

HI!
hi have some problems with my new infinty box (arrived one week ago).
When i installed drivers, my pc (both desktop pc and netbook), don't find 1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card


..so, if i wrong something please tell me!


i want ask one thing... :D it's the dongle = box??


(i have onle infinity box[the blue one] without any other things but cables...do i need anything else to repair my chinese phone?)


thankyou so much.

[InfinitySupport]

Hello,

"Box" contain two parts:
1. cable: unibox based on FT232 chip - it's ordinary USB <-> RS232 converter
2. built-in smart-card reader + smart-card (old packages has external card reader)

You must install two type of drivers:
1. C:\Program Files\InfinityBox\Drivers\box\FTDI
2. C:\Program Files\InfinityBox\Drivers\box\e-gate_W2k_XP_Vista

Are you sure that you have installed both ?