infinity box error #65

[moon955]

hello infinity team
i am facing this problem how can i solve this one i treid my best try to upgrade my box firmware i am sicking of it here is under compelte message with my dongle id and other information

Dongle serial No (S/N): xxx
Firmware version: 0112.02
Dongle identification data is damaged, error code #65
"UK edition" status: Off
Last launched application: 0001 v.0160
Support area: http://www.infinity-box.com
- Username: xx
- Password: xx
Dongle parameters checksum: 5DD303

Probably Dongle data is damaged, contact to support !
- If you can't login into support area: contact to support@infinity-box.com
- If you have problems during start software at first time: upgrade Dongle firmware.

thanxxx in adv:D

[InfinitySupport]

Hello,

Thank you very much for your total ignorance of all our request and advices !

We respect each user very much and we respect your time and will be glad to help
you so fast as possible, but this time we are very sad to say, but your dongle
blocked now for 2 weeks due to it was repeated many times: please, never post
your dongle details in public forum, you have an e-mail address (you can see it
f.e. in DongleManager) for private discussion.
Please, read this: http://www.gsmhosting.com/vbb/showthread.php?t=342807
and this: http://www.gsmhosting.net/vbb/showthread.php?t=524023
and this: http://forum.gsmhosting.com/vbb/showthread.php?t=653644

Why you need to keep your private data safe: http://forum.gsmhosting.com/vbb/showthread.php?t=664214

You are welcome to contact us after 2 weeks by e-mail: InfinityRemoteUpdate@yahoo.co.uk

Thank you very much for your kind understanding and cooperation !
We are trying to make everything to make our users safe !

[moon955]

thank you InfinitySupport
i will be carefull next time
i want to ask one Q.
blocked now for 2 weeks due to it was repeated many times
what is it mean

[InfinitySupport]

Hello,

Please, see detailed explanation and links to previous discussions here: http://forum.gsmhosting.com/vbb/showpost.php?p=4288553&postcount=2

[moon955]

my problem is solved thanx infinity team for good sport

[oumaokwany]

--------------------------------------------------------------------------------

hello infinity team
i am facing this problem how can i solve this one i treid my best try to upgrade my box firmware i am sicking of it here is under compelte message with my dongle id and other information

Dongle serial No (S/N): xxx
Firmware version: 0112.02
Dongle identification data is damaged, error code #65
"UK edition" status: Off
Last launched application: 0001 v.0160
Support area: http://www.infinity-box.com
- Username: xx
- Password: xx
Dongle parameters checksum: 5DD303

Probably Dongle data is damaged, contact to support !
- If you can't login into support area: contact to support@infinity-box.com
- If you have problems during start software at first time: upgrade Dongle firmware.

thanxxx in adv

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Last edited by InfinitySupport; 03-26-09 at 11:32. Reason: S/N deleted

[InfinitySupport]

How to repair "Error code #32, #65":

. uninstall any kind of usb-sharing software
. reboot PC
. make "Read S/N" operation via DongleManager
. contact to InfinityRemoteUpdate@yahoo.co.uk and explain the problem so detailed as possible, attach full dongle details in your mail
. after you have got a confirmation that your dongle is not blocked forever (hope you will be able to get this confirmation): upgrade your dongle firmware with DongleManager
. never use any kind of usb-sharing software with Infinity-Box to avoid FOREVER BLOCKED dongle !