can't update my donge to pack4????? [SOLVED]

[choukri]

hi every one i try to update dongle to pack4 to day and i have this message:
Asking server for access ...
BOX SN: 5391xxxx
Dongle space: 4352 bytes
Card OS: 111
Erasing dongle data ... Please Wait !
E_STAT: 110000000111011000000000111001
Dongle space: 47104 bytes
Card OS: 111
Latest firmware: FW2_00
Restricted PACK selection made. Review your active pack(s) !
Time needed - 00:01:31
khnowing i allerady bay activation and i work with it many time ago
ps: Box username: Bling1570

[mrx3net]

are from morocco did u bought ur activation from an official reseller ? if not FT can do nothing for u !

[FuriouS TeaM]

well u don't have PACK4 u have PACK5