failed to detect pins

[menake]

software version: 1.17
cable type: 2x5 (L10C)
platform: MT: MT62xx (autodetect)
searching adapter at COM3...
adapter found, version: 2000
pins: 10, plain
power cycles: 1
activation cycles: 5
power-off delay: 20
start Rx/Tx: 1/1
Loading configuration...
Initializing...
Press and HOLD phone Power button now !
detecting pins...
19200 fixed
19200 fixed
19200 fixed
19200 fixed
19200 fixed
19200 fixed
19200 fixed
19200 fixed
19200 fixed
19200 fixed
19200 fixed
failed to detect pins
time required: 43 sec
Power Off !
Set parameter to value 20 (or more) and repeat operation (parameter "Finder activation tries")

cpu is mt6225 & phone model is alfatel h2

phone power & all connections ok.
help me please