v3i flash error

[aten1354]

hi i have av3i iwant flash for smart clipe have a this error
SmartMoto 3.22
S-Card: 220931649 Smart-Clip dongle, v 2.12, assigned Smart-Clip: 729097935 Europe, initializing... OK
Clip serial: 729097935, version: 4.09, initializing... OK
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... 0x90 - 0090, chip unidentified
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,U 3,W5,W490,W510,Z3
Hardware IMEI: 920F4FFACE5E6F0
IMEI OTP status: locked
Incomplete chip identification, restore & write functions unavailable




please help me

[aten1354]

any one can helpe me????????????????????????

[ringtons]

post in right section and hide your card details

[eivelice]

i think you have a problem at your s-card. try mo remove it from usb and then connect it again.

[shaheb_anl]

S-Card: 220931649 Smart-Clip dongle, v 2.12, assigned Smart-Clip: 729097935 Europe, initializing... OK
Clip serial: 729097935, version: 4.09, initializing... OK
dnot post ur smart clip and scrad serail number. u post ur smartclip blocked