get license file error

[hamouda11]

why my new box cant get license file


Connected to server

Available version: 01.00.08/2009.01.09

No need for dongle upgrading, you already have the latest dongle version

Disconnected from server



Connecting to server #1...
Connection TIMEOUT!

ERROR - Server refused your connection!

Disconnected from server


always error

pls mr aerom help

i have send a pm with my box sn ,please i need your help

[aErOm]

have you sent email with all details to info@easy-unlocker.net? (including SN, and so on....)