garyopa
07-23-2009, 20:21
Well I finally got my big wooden crate, containing my costly RE-7500 system.
I posting here since it seems there is no "support" any more at least not once they get your big bucks and your tracking number, after that you get nothing but "dead" space, or nasty replies like we only support machines we sell (hey, what do you think I have bought then!!).
Anyhow I solved most of my problems myself so far which were:
1: Pump always on, could not switch it off, seems the metal plate around the pump switch was not cut big enough to let it pop out, so a quick knife hack job, and that was fixed.
2: Getting the machine level so that the system would stay in the normal mode after moving from park mode, it keep switching back to park after a few seconds, so I rip off the four rubber feet and make my own four to get the machine nice and level.
3: Hmm, next step hook up the machine to my computer, damm no included usb cable even tho it was listed on the packing slip, a quick search of my area finally found a small discount store with
the right a-a cable, i had tons of normal printer like usb cables, but none with the a plug they used.
4: Can't see to get the suction to work on the little rubber pickup tool, the vacumm is there but I think the rubber part is crap, need to find a new replacement (any hints on where?)
Anyhow to my last two issues which I really need to some help with:
Q #1: -- I want to use the profile system, I try manual works nice, but I busy guy I don't have time to be watching my machine, that is why I bought a computer controlled one, but for some reason I can't get the temp. probe to read anything higher than 199*F and sometimes it reads 205*F then it drops, I trying to use the "lead-free" default profile they give you, but I read on here in another thread about the position of the probe needs to be right, and someone got some pictures from Jovy, but those were never posted here in these forums, any hints on what I should do regarding this BIG issue!
Q #2: -- Right now I just playing around with some junk to get a good feel of using the machine, but I like to try doing some reflow on those crappy x360 boards, and some ylod ps3 ones I got laying around here, does anyone have any hints on the right profile to use, the height of the upper heater, and should the board be screwed down to stop wrapping, I see some jovy dealers, selling on the 'net these thick mounting frames for the x360.
Too bad after they get your money there is no support, you don't even get info on how to login into the VIP area, after all this great bagging from all the dealers about "customer support area" and "downloadable profiles" you are left out in the cold, and get nothing but dead emails replies or "nasty ones" like who the **** you are, hey I the one that gave you MONEY!
I posting here since it seems there is no "support" any more at least not once they get your big bucks and your tracking number, after that you get nothing but "dead" space, or nasty replies like we only support machines we sell (hey, what do you think I have bought then!!).
Anyhow I solved most of my problems myself so far which were:
1: Pump always on, could not switch it off, seems the metal plate around the pump switch was not cut big enough to let it pop out, so a quick knife hack job, and that was fixed.
2: Getting the machine level so that the system would stay in the normal mode after moving from park mode, it keep switching back to park after a few seconds, so I rip off the four rubber feet and make my own four to get the machine nice and level.
3: Hmm, next step hook up the machine to my computer, damm no included usb cable even tho it was listed on the packing slip, a quick search of my area finally found a small discount store with
the right a-a cable, i had tons of normal printer like usb cables, but none with the a plug they used.
4: Can't see to get the suction to work on the little rubber pickup tool, the vacumm is there but I think the rubber part is crap, need to find a new replacement (any hints on where?)
Anyhow to my last two issues which I really need to some help with:
Q #1: -- I want to use the profile system, I try manual works nice, but I busy guy I don't have time to be watching my machine, that is why I bought a computer controlled one, but for some reason I can't get the temp. probe to read anything higher than 199*F and sometimes it reads 205*F then it drops, I trying to use the "lead-free" default profile they give you, but I read on here in another thread about the position of the probe needs to be right, and someone got some pictures from Jovy, but those were never posted here in these forums, any hints on what I should do regarding this BIG issue!
Q #2: -- Right now I just playing around with some junk to get a good feel of using the machine, but I like to try doing some reflow on those crappy x360 boards, and some ylod ps3 ones I got laying around here, does anyone have any hints on the right profile to use, the height of the upper heater, and should the board be screwed down to stop wrapping, I see some jovy dealers, selling on the 'net these thick mounting frames for the x360.
Too bad after they get your money there is no support, you don't even get info on how to login into the VIP area, after all this great bagging from all the dealers about "customer support area" and "downloadable profiles" you are left out in the cold, and get nothing but dead emails replies or "nasty ones" like who the **** you are, hey I the one that gave you MONEY!