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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Various > BlackBerry (RIM)

BlackBerry (RIM) Blackberry phones discussion, firmwares, tutorial, media, repairs.

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Old 12-22-2011, 10:56   #1 (permalink)
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Arrow Solution: How to fix Blackberry Bold 9700 white screen problem


Here's a step by step guide and a solution to fix Blackberry bold 9700 white screen problem, many users called it a White Screen of Death(WSOD. This solution may help if having a problem issue like below.


[IMG]http://3.bp.********.com/-J7CjBseV0so/TicPiSNmNzI/AAAAAAAAAa0/L1cubEFpDSY/s400/white+screen.jpg[/IMG]The Blackberry Bold 9700 showing a bright white screen display
Here's what your Blackberry Situation that may possibly fix this solution:
The phone hasn't been anywhere close to water and the moisture stickers are intact. Can still hear tones from incoming call or text messages.
Other than the display screen the phone is fully operational. Dm sees it perfectly, You can still do a blind-call out and receive calls. Only problem is i can only see a bright white screen.

Many sites has been suggesting a solution such as this: Battery pull, wipe, reinstall 4.6, reinstall 5, backup and restore files, clean install, battery left out for 24 hours and installed a new battery but it doesn't fix the problem.

Now, heres' a solution on how to fix a a Blackberry Bold 9700 with white screen problem.
1. Reassemble the Blackberry bold 9700, only do it unless the warranty period has already expired.
Now, locate the highlighted components as shown on the image. These are the display filters. Works as electrostatic discharge (ESD) and electromagnetic Interference (EMI) filters, and once being damaged it will cause and result to a white screen, sometimes being garbled or saturated screen display.
[IMG]http://4.bp.********.com/-otFo60-MJcc/TicPs8kzJII/AAAAAAAAAbA/elbLdus5hmU/s400/9700+white+screen+filter.jpg[/IMG]Blackberry Bold Display Filters Components


Check those components and have it replaced, you may find these parts from any old Blackberry phone PCB board that are already junked. Just like the one below that taken apart from the damaged Blackberry 9100 PCB board.
Then in place it to your Blackberry bold 9700 display filters. Try replacing one by one then power it again to check, just repeat until all four filters being replace and get the screen display fix.
That's it! all credits goes to Rievax_08 and GSM Solido for the repair tricks. Happy fixing hope this helps.
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Old 12-22-2011, 21:10   #2 (permalink)
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Nice share , bro . It is very helpfull . 100% working solution . Keep it up .
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Old 12-22-2011, 23:59   #3 (permalink)
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thanks for good solution............
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Old 12-29-2011, 16:49   #4 (permalink)
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nice sharing bro keep up the good work!!!!!
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Old 12-30-2011, 00:13   #5 (permalink)
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excellent work my friend thanks.
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Old 12-30-2011, 01:06   #6 (permalink)
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i try it b4 but work 1 or 1 not work
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Old 12-30-2011, 03:41   #7 (permalink)
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nice info ...try for tested
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Old 12-30-2011, 04:04   #8 (permalink)
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very nice solution

Quote:
Originally Posted by .RoMoN. View Post
Here's a step by step guide and a solution to fix Blackberry bold 9700 white screen problem, many users called it a White Screen of Death(WSOD. This solution may help if having a problem issue like below.


[IMG]http://3.bp.********.com/-J7CjBseV0so/TicPiSNmNzI/AAAAAAAAAa0/L1cubEFpDSY/s400/white+screen.jpg[/IMG]The Blackberry Bold 9700 showing a bright white screen display
Here's what your Blackberry Situation that may possibly fix this solution:
The phone hasn't been anywhere close to water and the moisture stickers are intact. Can still hear tones from incoming call or text messages.
Other than the display screen the phone is fully operational. Dm sees it perfectly, You can still do a blind-call out and receive calls. Only problem is i can only see a bright white screen.

Many sites has been suggesting a solution such as this: Battery pull, wipe, reinstall 4.6, reinstall 5, backup and restore files, clean install, battery left out for 24 hours and installed a new battery but it doesn't fix the problem.

Now, heres' a solution on how to fix a a Blackberry Bold 9700 with white screen problem.
1. Reassemble the Blackberry bold 9700, only do it unless the warranty period has already expired.
Now, locate the highlighted components as shown on the image. These are the display filters. Works as electrostatic discharge (ESD) and electromagnetic Interference (EMI) filters, and once being damaged it will cause and result to a white screen, sometimes being garbled or saturated screen display.
[IMG]http://4.bp.********.com/-otFo60-MJcc/TicPs8kzJII/AAAAAAAAAbA/elbLdus5hmU/s400/9700+white+screen+filter.jpg[/IMG]Blackberry Bold Display Filters Components


Check those components and have it replaced, you may find these parts from any old Blackberry phone PCB board that are already junked. Just like the one below that taken apart from the damaged Blackberry 9100 PCB board.
Then in place it to your Blackberry bold 9700 display filters. Try replacing one by one then power it again to check, just repeat until all four filters being replace and get the screen display fix.
That's it! all credits goes to Rievax_08 and GSM Solido for the repair tricks. Happy fixing hope this helps.




normally these problems occur more in bberry models like 8520 and 9700

does this apply for 8520 also?

wbr
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Old 12-30-2011, 04:29   #9 (permalink)
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Very nice reference sir
and thanks for sharing
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Old 04-23-2012, 05:36   #10 (permalink)
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hi

hi i was changing a 97000 usb conector, but after assembly always white screen with a dozen screens various versions, reheat, but problem remain, so looking carefully at the pcb, there is a small glass chip cracked in a corner, that i believe is the problem, phone was ok before, so i think i damaged it, is there any jumper or definitely, i will have to change it, please see the pic below.
thank you very much indeed

i will put this thread in hardware section now, thanks
Attached Images
File Type: jpg 9700 white screen filter.jpg (35.7 KB, 984 views)

Last edited by atv; 04-23-2012 at 05:44. Reason: redirect
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Old 04-23-2012, 21:47   #11 (permalink)
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BB 9700 white screen problem

I have encountered hundreds of 9700 with white screen problem and just replace the LCD. Never saw one that changing the LCD did not fix.
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Old 04-26-2012, 21:51   #12 (permalink)
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RoMoN thanks for sharing
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Old 04-27-2012, 07:51   #13 (permalink)
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thank man its really helpful
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Old 04-27-2012, 12:10   #14 (permalink)
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gOOD tREAD
tHANK'S fRIEND
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Old 06-05-2012, 14:56   #15 (permalink)
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HI .RoMoN.

My BB9700 screen becomes white, but sometimes I can turn it back to normal from turning on screen lock button with several tapping to body.
Not yet tested with other working LCD, so whether this fix works on my BB?
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