unable to unlock this phone

Waiting for ignition...OK
Detecting phone version...
Phone Firmware ID: 0233020311030000
Unknown Firmware Version ID!
Trying to use heuristic method...Failed
Please read full flash backup and contact support@multi-box.net for upgrade
Timeout


please help
WBR
Mehvishal

I told tooo many times already.
No need to ask a help in this case:
Unknown Firmware Version ID!
Trying to use heuristic method...Failed
Please read full flash backup and contact support@multi-box.net (support@multi-box.net) for upgrade
Software already wrote what you have to do.
Also I told even if you have new version you can always reflash the phone via bootstrap mode to any know version from support and after that you can unlock the phone. It is very easy.