Lenovo A916 keep rebooting - help needed - GSM-Forum

Insomniacno1 · 04-26-2017, 08:57

Hi, I have had reboots before but never like this and always with several months to half year apart, but a couple of days ago my phone started rebooting if I touched something on the screen or in the menu. Of course I thought it were virus or malware that had infected the system or some faulty app that had done something to the ROM.

Therefore I got the stock ROM I had saved for just this scenario and another one I would try at some point:

Stock ROM: Lenovo_A916_USR_S1205_141013
Second one, without bloatware: A916_USR_S206_baralajbi

Both from www.needrom.com

And I flashed the phone with first A916_USR_S206_baralajbi - unfortunately this one has problem with the charging animation when the phone is off, a small issue but enough for me to go back to stock ROM.

So I flashed with stock ROM.

Unfortunately in both cases it did not solve the reboot issue, so now I'm a big question mark to what is the cause of this, and need some help figure it out.

Can it be the battery that suddently went dead?

Or can it be some other issue, like the ram being filled up and need to be zeroed out(read somewhere that this type of ram is not like HDD so not getting emptied just by deleting files, it will happened over time, when its overwritten)?

I really need some geniuses here, I'm in the Philippines right now until end of may, I really need my phone.

Hope someone here can help, i tried other forums but nobody responded - I hope it's better here. From what I read i this forum there are some people here that can do magic

JBJ

**Brka** · 04-26-2017, 22:10

Just try to find another, GENUINE battery, and test phone with it.

Lenovo phones have issues of this kind because of faulty battery.

b.r.
Alex

boganice · 04-27-2017, 09:36

Also. . Before changing battery : check firmware build number from recovery option it changed or not, if changed so change battery. If firmware not changed, so a problem is in eMMC ic hardware.

Insomniacno1 · 04-28-2017, 01:23

Original battery is on the way and will be delivered today or tomorrow - hopefully

Then we will see, after I have charged it for 18 hours

Insomniacno1 · 04-30-2017, 02:12

Hi guys, another one for the Solutions Corner, it was the battery - strange that "geniuses" at Lenovo couldn't come up with that!

Thanks for the suggestions.

JBJ

**Brka** · 04-30-2017, 03:44

Quote:

Originally Posted by Insomniacno1

Hi guys, another one for the Solutions Corner, it was the battery - strange that "geniuses" at Lenovo couldn't come up with that!

Thanks for the suggestions.

JBJ

It's already described in some of service bulletins,
althought is decribed for some other model(s),
it's general fault, like crappy Samsung batteries cause similar issues.

p.s. Thread moved to hardware section.

b.r.
Alex

04-26-2017, 08:57	#1 (permalink)
Insomniacno1 Junior Member Join Date: Jan 2009 Posts: 16 Member: 952897 Status: Offline Thanks Meter: 2	Lenovo A916 keep rebooting - help needed Hi, I have had reboots before but never like this and always with several months to half year apart, but a couple of days ago my phone started rebooting if I touched something on the screen or in the menu. Of course I thought it were virus or malware that had infected the system or some faulty app that had done something to the ROM. Therefore I got the stock ROM I had saved for just this scenario and another one I would try at some point: Stock ROM: Lenovo_A916_USR_S1205_141013 Second one, without bloatware: A916_USR_S206_baralajbi Both from www.needrom.com And I flashed the phone with first A916_USR_S206_baralajbi - unfortunately this one has problem with the charging animation when the phone is off, a small issue but enough for me to go back to stock ROM. So I flashed with stock ROM. Unfortunately in both cases it did not solve the reboot issue, so now I'm a big question mark to what is the cause of this, and need some help figure it out. Can it be the battery that suddently went dead? Or can it be some other issue, like the ram being filled up and need to be zeroed out(read somewhere that this type of ram is not like HDD so not getting emptied just by deleting files, it will happened over time, when its overwritten)? I really need some geniuses here, I'm in the Philippines right now until end of may, I really need my phone. Hope someone here can help, i tried other forums but nobody responded - I hope it's better here. From what I read i this forum there are some people here that can do magic JBJ

04-26-2017, 22:10	#2 (permalink)
Brka Moderator Join Date: Jun 1999 Location: Serbia Age: 48 Posts: 8,206 Member: 163 Status: Offline Thanks Meter: 7,784	Just try to find another, GENUINE battery, and test phone with it. Lenovo phones have issues of this kind because of faulty battery. b.r. Alex __________________ Always press THANKS button if my post was helpful! Please DO NOT send me PM's for help, You can ask for help on forum Do not post THANKS posts - use thanks button ! ALWAYS use SEARCH button before posting!

04-27-2017, 09:36	#3 (permalink)
boganice No Life Poster Join Date: Jul 2001 Age: 42 Posts: 775 Member: 5184 Status: Offline Thanks Meter: 246	Also. . Before changing battery : check firmware build number from recovery option it changed or not, if changed so change battery. If firmware not changed, so a problem is in eMMC ic hardware.

04-28-2017, 01:23	#4 (permalink)
Insomniacno1 Junior Member Join Date: Jan 2009 Posts: 16 Member: 952897 Status: Offline Thanks Meter: 2	Original battery is on the way and will be delivered today or tomorrow - hopefully Then we will see, after I have charged it for 18 hours

04-30-2017, 02:12	#5 (permalink)
Insomniacno1 Junior Member Join Date: Jan 2009 Posts: 16 Member: 952897 Status: Offline Thanks Meter: 2	Hi guys, another one for the Solutions Corner, it was the battery - strange that "geniuses" at Lenovo couldn't come up with that! Thanks for the suggestions. JBJ