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-   -   DC-Phoenix Not Work (https://forum.gsmhosting.com/vbb/f1004/dc-phoenix-not-work-2300652/)

aidin01 12-07-2017 15:25
DC-Phoenix Not Work
 
1 Attachment(s)
Hi dear DIGITEKA Team i cant run DC-Phoenix with my hcu account and when i run it its give me User error even the software dont ask me for enter thse user name and password please check this out

Namelocked 12-07-2017 16:04
Quote:
Originally Posted by aidin01 (Post 12828865)
Hi dear DIGITEKA Team i cant run DC-Phoenix with my hcu account and when i run it its give me User error even the software dont ask me for enter thse user name and password please check this out
Looks like dongle connected to pc which may be blocked. If you want to use dc-phoenix with user account make sure dongles are disconnected. If you want to use with dongle provide us your dongle ID.

aidin01 12-07-2017 16:09
no i dont connect
 
dear supporter i did not connected any dongle to my pc

this is my account rain_saeid

Namelocked 12-07-2017 16:27
Quote:
Originally Posted by aidin01 (Post 12829002)
dear supporter i did not connected any dongle to my pc

this is my account rain_saeid
From what IP address you trying to connect?

aidin01 12-07-2017 17:02
This my ip
 
5.78.46.190

Dear supporter this is my ip address

Namelocked 12-08-2017 15:56
Quote:
Originally Posted by aidin01 (Post 12829121)
5.78.46.190

Dear supporter this is my ip address
We did server reset. Try now, see if it goes through this time without errors.


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