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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > DC Unlocker

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Old 03-23-2019, 14:37   #1 (permalink)
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E5573s-320 not unlocked


Found modem : E5573s-320
Model : Huawei AuthVer 4 modem (New)
IMEI : 866162021800553
Serial NR. : V5Y7S15B10010308
Firmware : 21.180.17.00.401
Dashboard version : WEBUI_17.100.08.01.401
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 10 (unlock attempts left : 0)



Unlocking, please wait ...

Waiting modem/phone to be ready ...
Modem successfully unlocked !

Credits left : 20


its give done but still locked and i lost 1 credit
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Old 03-25-2019, 12:14   #2 (permalink)
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This device/version of it is supported for direct unlock, what error you get after unlock and device restart?
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Old 03-27-2019, 23:54   #3 (permalink)
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Quote:
Originally Posted by Namelocked View Post
This device/version of it is supported for direct unlock, what error you get after unlock and device restart?
I donít get any error message

Dc unlocker say Done

I check modem still locked asking for unlock code

And lost 1 credit

Please refund my credit

B,r
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Old 03-29-2019, 10:29   #4 (permalink)
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We will need proof since this device and it's version is supported for unlock as i see many unlocked successfully.
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Old 03-30-2019, 13:13   #5 (permalink)
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check photo in attachment pleas

this from my history

if its unlocked first time will not see unlock button to do unlock again in dc unlocker

2 time i do unlock and still locked

modem i give it back to *******r

B,r
Attached Images
File Type: jpg 866.jpg (18.3 KB, 2 views)
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Old 04-01-2019, 09:23   #6 (permalink)
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Quote:
Originally Posted by Farrass View Post
check photo in attachment pleas

this from my history

if its unlocked first time will not see unlock button to do unlock again in dc unlocker

2 time i do unlock and still locked

modem i give it back to *******r

B,r
Without restarting device/reconnecting it to pc you will see same lock status as prior to unlock so it doesn't prove it sadly
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Old 04-03-2019, 18:14   #7 (permalink)
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Quote:
Originally Posted by Namelocked View Post
Without restarting device/reconnecting it to pc you will see same lock status as prior to unlock so it doesn't prove it sadly
sir i restart device and check it .. not unlocked
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Old 04-04-2019, 08:20   #8 (permalink)
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Quote:
Originally Posted by Farrass View Post
sir i restart device and check it .. not unlocked
For further investigation come to support chat with device, we will check further.
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