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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > DC Unlocker

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Old 05-22-2019, 05:54   #1 (permalink)
Junior Member
Join Date: Aug 2006
Posts: 17
Member: 339140
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Thanks Meter: 0
fla-lx1 unlock fail

Before detection connect cable to usb and enable Manufacture mode !

Qualcomm and HiSilicon: *#*#2846579#*#*
MTK: *#*#14789632#*#*
Windows: ##2846579#

1.Background setting
2.USB ports setting
Select Manufacture mode

2019-05-22 12:54:33.324 Checking account 01325A86...
2019-05-22 12:54:33.331 Connecting to server...
2019-05-22 12:54:34.034 Connected!

Account: 01325A86
Check success!

Credits left: 0
Dongle support till 2038/1/19

2019-05-22 12:54:41.747 Autodetect COM port and phone type start!
2019-05-22 12:54:44.502 Found COM port: COM6
2019-05-22 12:54:44.504 Found phone type: Huawei Android phone (HiSilicon CPU)
2019-05-22 12:54:44.630 Connecting to server...
2019-05-22 12:54:45.377 Connected!
2019-05-22 12:54:45.381 Open COM port COM6 (Android Adapter PCUI (COM6))...
2019-05-22 12:54:54.085 Waiting for server responce (up to 61 seconds left)...
2019-05-22 12:55:02.925 CP State: ready
2019-05-22 12:55:02.927 Read phone basic info...
2019-05-22 12:55:03.349 Read phone secure info...

2019-05-22 12:55:09.150 Phone info data backup saved to file D:\BaiduNetdiskDownload\HAWEI-8X\HCU_322\Backup\20190522_125509_867419030883932. BAK

2019-05-22 12:55:09.153 Unlocking start
2019-05-22 12:55:09.156 Phone secure identify start
2019-05-22 12:55:11.782 Phone secure identify fail!
2019-05-22 12:55:11.787 Writing public keys...
2019-05-22 12:55:13.981 Write public keys fail!
2019-05-22 12:55:16.518 ERROR!
AT command error
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Old 05-22-2019, 09:04   #2 (permalink)
Product Supporter
Join Date: Sep 2013
Posts: 2,872
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Please do this:
1. Restart HCU software.
2. Login with your account on software.
3. Right click on memo area make sure "enable debug logging" has a check mark.
4. Detect your device. Try to unlock, after error do rest of the steps
5. Right click on memo area and save "debug log file".
6. Send that file to me, please.
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