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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > DC Unlocker


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Old 05-30-2018, 20:11   #16 (permalink)
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good afternoon I write to see if you can help me with the following my hcu does not read the information of any phone, is placed in single-mode, has time like this, before if it worked well, but I always give the same error as check if the equipment is fastboot mode or monofactura, I hope you can help me thanks
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Old 05-31-2018, 08:01   #17 (permalink)
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Hello, sorry do not quite understand, but if you can not detect device you should check device manager if phone appears there correctly to begin with.
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Old 06-16-2018, 19:57   #18 (permalink)
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Hi
I used this program to add a secondary IMEI to a P9L019, it was succesfull, but I cannot change the dual sim option. I can tick it but during the process the prog said this task skiped. The phone originaly was P9L09 , I flashed the oeminfo, so recognized as L19.
(I wanted to overwrite it to enable the dual SIM, in vain ....)How can I change the dual sim state ? Or you have to modify something?
thanks in advance
A.
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Old 06-17-2018, 04:23   #19 (permalink)
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Quote:
Originally Posted by mberra View Post
i have error for write imei huawei p8 lite.

help ?

018-06-15 21:54:52.588 Read from server...
2018-06-15 21:54:53.249 Read from server success!
2018-06-15 21:54:53.872 Phone secure identify start
2018-06-15 21:54:54.509 Phone secure identify fail!
2018-06-15 21:54:54.544 Writing SIMLOCKDATA...
2018-06-15 21:54:54.574 Phone secure identify start
2018-06-15 21:54:54.726 Phone secure identify fail!
2018-06-15 21:54:54.754 Writing public keys...
2018-06-15 21:55:00.607 Write public keys fail!
2018-06-15 21:55:00.637 Write SIMLOCKDATA fail! SIM PIN required
2018-06-15 21:55:00.666 Writing IMEI 1 start
2018-06-15 21:55:00.696 Phone secure identify start
2018-06-15 21:55:00.848 Phone secure identify fail!
2018-06-15 21:55:00.878 Writing public keys...
2018-06-15 21:55:05.683 Write public keys fail!
2018-06-15 21:55:05.712 Write IMEI fail! SIM PIN required
2018-06-15 21:55:05.739 Synchronize NV...
2018-06-15 21:55:05.828 Synchronize NV success!
2018-06-15 21:55:05.858 Factory reset...
2018-06-15 21:55:08.401 Factory reset success!
2018-06-15 21:55:08.442 Finished!
Hello, how many credits are needed to repair IMEI?
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Old 06-17-2018, 23:37   #20 (permalink)
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no credit needed for repair imei
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Old 06-18-2018, 09:31   #21 (permalink)
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Quote:
Originally Posted by kergekecske View Post
Hi
I used this program to add a secondary IMEI to a P9L019, it was succesfull, but I cannot change the dual sim option. I can tick it but during the process the prog said this task skiped. The phone originaly was P9L09 , I flashed the oeminfo, so recognized as L19.
(I wanted to overwrite it to enable the dual SIM, in vain ....)How can I change the dual sim state ? Or you have to modify something?
thanks in advance
A.
You might need to flash your phone with another firmware if current one does not support dual sim.
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Old 06-18-2018, 10:51   #22 (permalink)
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Quote:
Originally Posted by Namelocked View Post
You might need to flash your phone with another firmware if current one does not support dual sim.
So it is depend only on firmware, isnt it ? Cuse the firmware supports the dual sim mode, the oem,bin match with the firmware too . I have two Imei (first and second, the third is same like first ), a dual sim fw with a dual sim oem,bin but the phone not recognized the second slot. My original idea was that the probleme should solve if I (re)enable the dual sim option. But I cannot. The fw is an P9L19 so this dual sim.
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Old 06-18-2018, 11:30   #23 (permalink)
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Quote:
Originally Posted by kergekecske View Post
So it is depend only on firmware, isnt it ? Cuse the firmware supports the dual sim mode, the oem,bin match with the firmware too . I have two Imei (first and second, the third is same like first ), a dual sim fw with a dual sim oem,bin but the phone not recognized the second slot. My original idea was that the probleme should solve if I (re)enable the dual sim option. But I cannot. The fw is an P9L19 so this dual sim.
Usually it is done simply by converting to dual sim, then repairing second imei. We not certain, but might be that not all firmwares supports dual sim cards.
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Old 06-19-2018, 16:32   #24 (permalink)
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Quote:
Originally Posted by mberra View Post
no credit needed for repair imei
I tried with my account and it says that I do not have enough credits
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Old 06-19-2018, 16:50   #25 (permalink)
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Quote:
Originally Posted by nipponsensei View Post
I tried with my account and it says that I do not have enough credits
Need 8 credits for repair service.
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Old 06-20-2018, 21:53   #26 (permalink)
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Question wrong username and password

username and password wrong on latest HCU
but on old HCU client ver. ok but get errors when tray to unlock phone
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Old 06-20-2018, 22:25   #27 (permalink)
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any news about p20 pro remove demo? thanks

Sent from my Le X829 using Tapatalk
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Old 06-21-2018, 08:57   #28 (permalink)
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Quote:
Originally Posted by iAnell87 View Post
username and password wrong on latest HCU
but on old HCU client ver. ok but get errors when tray to unlock phone
What's your username and from what country you try to connect?
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Old 06-21-2018, 08:57   #29 (permalink)
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Quote:
Originally Posted by souma_k View Post
any news about p20 pro remove demo? thanks

Sent from my Le X829 using Tapatalk
All news in updates.
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Old 06-21-2018, 10:00   #30 (permalink)
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Quote:
Originally Posted by Namelocked View Post
What's your username and from what country you try to connect?


Bosnia and Herzegovina

User: huser212355


Sent from my iPhone using Tapatalk
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