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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > DC Unlocker

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Old 08-02-2019, 10:10   #106 (permalink)
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How can I know my dongle password
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Old 08-02-2019, 12:54   #107 (permalink)
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Quote:
Originally Posted by forthebrave View Post
How can I know my dongle password
Dongles do not have password, you just need to connect it to pc and launch software to work with it. Only users with user account has username/password necessary to log in and use services.
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The Following User Says Thank You to Namelocked For This Useful Post:
Old 08-04-2019, 00:24   #108 (permalink)
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Thanks for your support and guidance
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Old 08-05-2019, 09:34   #109 (permalink)
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dc phoenix dont conect - hcu client conect

i have hcu dongle. 013253D2
and i use this fongle some time in home some time at my work.
i buy this dongle for huawei p20 and mate 20 pro rebrand. My phones

initialization
connecting ...

after some time

info comuncation error.


what to try?
thanks
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Old 08-05-2019, 13:52   #110 (permalink)
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Dear Hcu Team;when i try to use dc phoenix tool ;there is an error as ''cannot connect to server'' pls help;
username is :mesopotamia
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Old 08-05-2019, 15:23   #111 (permalink)
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Quote:
Originally Posted by darckreign1984 View Post
i have hcu dongle. 013253D2
and i use this fongle some time in home some time at my work.
i buy this dongle for huawei p20 and mate 20 pro rebrand. My phones

initialization
connecting ...

after some time

info comuncation error.


what to try?
thanks
Not enough info, copy/paste details from software please.
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Old 08-05-2019, 15:24   #112 (permalink)
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Quote:
Originally Posted by mustafa63 View Post
Dear Hcu Team;when i try to use dc phoenix tool ;there is an error as ''cannot connect to server'' pls help;
username is :mesopotamia
No blocks on you on our side, therefore problem somewhere on yours. Disconnect modem/router if there is any connected for unlock, Try disabling firewall and antivirus software temporary while trying to log in/unlock. Connection won't work if you use proxy or connect from VPN. If none of these things helped then only using different internet connection method may help.
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Old 08-09-2019, 17:33   #113 (permalink)
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Quote:
Originally Posted by Namelocked View Post
Not enough info, copy/paste details from software please.
cant paste detail - this was the message from software, software did not start - only message from poppup that already writed.


new version 115 now its start.
to bad mate 20 pro cant be unlocked, bootloader or change at last oem info.
any update
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Old 08-12-2019, 14:59   #114 (permalink)
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Quote:
Originally Posted by darckreign1984 View Post
cant paste detail - this was the message from software, software did not start - only message from poppup that already writed.


new version 115 now its start.
to bad mate 20 pro cant be unlocked, bootloader or change at last oem info.
any update
No, sadly no update regarding this model yet.
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Old 08-17-2019, 19:35   #115 (permalink)
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My friend hcu dongle got damaged and not working .what he do?
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Old 08-19-2019, 10:14   #116 (permalink)
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Code:
Before detection connect cable to usb and enable Manufacture mode !

Qualcomm and HiSilicon: *#*#2846579#*#*
MTK: *#*#14789632#*#*
Windows: ##2846579#

ProjectMenu
1.Background setting
2.USB ports setting
Select Manufacture mode

2019-08-19 11:09:16.798 Checking account 03EE4xxx63...
2019-08-19 11:09:16.810 Connecting to server...
2019-08-19 11:09:22.669 Connect fail!
2019-08-19 11:09:22.674 Connecting to server...
2019-08-19 11:09:28.449 Connect fail!
2019-08-19 11:09:28.452 Connecting to server...
2019-08-19 11:09:34.218 Connect fail!
2019-08-19 11:09:34.223 Testing servers...
2019-08-19 11:09:45.388 Testing servers Done!
2019-08-19 11:09:45.593 Connecting to server...
2019-08-19 11:09:52.006 Connect fail!
2019-08-19 11:09:52.011 Connecting to server...
2019-08-19 11:09:57.827 Connect fail!
2019-08-19 11:09:57.832 Connecting to server...
2019-08-19 11:10:03.598 Connect fail!
2019-08-19 11:10:03.604 Testing servers...
2019-08-19 11:10:14.770 Testing servers Done!
2019-08-19 11:10:14.975 Connecting to server...
2019-08-19 11:10:21.389 Connect fail!
2019-08-19 11:10:21.396 Connecting to server...
2019-08-19 11:10:27.295 Connect fail!
2019-08-19 11:10:27.300 Connecting to server...
2019-08-19 11:10:33.053 Connect fail!
2019-08-19 11:10:33.059 Testing servers...
2019-08-19 11:10:44.424 Testing servers Done!
2019-08-19 11:10:44.630 Connecting to server...
2019-08-19 11:10:51.043 Connect fail!
2019-08-19 11:10:51.046 Connecting to server...
2019-08-19 11:10:56.810 Connect fail!
2019-08-19 11:10:56.816 Connecting to server...
2019-08-19 11:11:02.590 Connect fail!
2019-08-19 11:11:02.596 Testing servers...
2019-08-19 11:11:13.766 Testing servers Done!
2019-08-19 11:11:13.978 Connecting to server...
2019-08-19 11:11:20.555 Connect fail!
2019-08-19 11:11:20.560 Connecting to server...
2019-08-19 11:11:26.473 Connect fail!
2019-08-19 11:11:26.480 Connecting to server...
2019-08-19 11:11:32.266 Connect fail!
2019-08-19 11:11:32.271 Testing servers...
2019-08-19 11:11:43.451 Testing servers Done!
2019-08-19 11:11:43.656 Connecting to server...
2019-08-19 11:11:43.907 Connected!
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Old 08-19-2019, 12:43   #117 (permalink)
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Quote:
Originally Posted by krzychunh View Post
Code:
Before detection connect cable to usb and enable Manufacture mode !

Qualcomm and HiSilicon: *#*#2846579#*#*
MTK: *#*#14789632#*#*
Windows: ##2846579#

ProjectMenu
1.Background setting
2.USB ports setting
Select Manufacture mode

2019-08-19 11:09:16.798 Checking account 03EE4xxx63...
2019-08-19 11:09:16.810 Connecting to server...
2019-08-19 11:09:22.669 Connect fail!
2019-08-19 11:09:22.674 Connecting to server...
2019-08-19 11:09:28.449 Connect fail!
2019-08-19 11:09:28.452 Connecting to server...
2019-08-19 11:09:34.218 Connect fail!
2019-08-19 11:09:34.223 Testing servers...
2019-08-19 11:09:45.388 Testing servers Done!
2019-08-19 11:09:45.593 Connecting to server...
2019-08-19 11:09:52.006 Connect fail!
2019-08-19 11:09:52.011 Connecting to server...
2019-08-19 11:09:57.827 Connect fail!
2019-08-19 11:09:57.832 Connecting to server...
2019-08-19 11:10:03.598 Connect fail!
2019-08-19 11:10:03.604 Testing servers...
2019-08-19 11:10:14.770 Testing servers Done!
2019-08-19 11:10:14.975 Connecting to server...
2019-08-19 11:10:21.389 Connect fail!
2019-08-19 11:10:21.396 Connecting to server...
2019-08-19 11:10:27.295 Connect fail!
2019-08-19 11:10:27.300 Connecting to server...
2019-08-19 11:10:33.053 Connect fail!
2019-08-19 11:10:33.059 Testing servers...
2019-08-19 11:10:44.424 Testing servers Done!
2019-08-19 11:10:44.630 Connecting to server...
2019-08-19 11:10:51.043 Connect fail!
2019-08-19 11:10:51.046 Connecting to server...
2019-08-19 11:10:56.810 Connect fail!
2019-08-19 11:10:56.816 Connecting to server...
2019-08-19 11:11:02.590 Connect fail!
2019-08-19 11:11:02.596 Testing servers...
2019-08-19 11:11:13.766 Testing servers Done!
2019-08-19 11:11:13.978 Connecting to server...
2019-08-19 11:11:20.555 Connect fail!
2019-08-19 11:11:20.560 Connecting to server...
2019-08-19 11:11:26.473 Connect fail!
2019-08-19 11:11:26.480 Connecting to server...
2019-08-19 11:11:32.266 Connect fail!
2019-08-19 11:11:32.271 Testing servers...
2019-08-19 11:11:43.451 Testing servers Done!
2019-08-19 11:11:43.656 Connecting to server...
2019-08-19 11:11:43.907 Connected!
If you still can not connect provide your username and public ip, can do it via private message.
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Old 08-19-2019, 12:45   #118 (permalink)
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Quote:
Originally Posted by bherkund View Post
My friend hcu dongle got damaged and not working .what he do?
Same thing as you would need to do when something else you purchase breaks.
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Old 08-19-2019, 15:58   #119 (permalink)
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Red face i dont understand you sir

Quote:
Originally Posted by Namelocked View Post
Same thing as you would need to do when something else you purchase breaks.
i want to ask is there hcu replacement of damaged dongle and what is your policy about this issue
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Old 08-19-2019, 16:18   #120 (permalink)
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Quote:
Originally Posted by bherkund View Post
i want to ask is there hcu replacement of damaged dongle and what is your policy about this issue
It's same as if you would damage anything else, you just buy a new one.
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