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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > DC Unlocker

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Old 02-09-2019, 14:00   #1 (permalink)
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HCU Not detecting any phone....


Hello
My HCU not detecting any phone in fastboot.....
but DC Phonix detecting and flashing phone........
HiSuite is Installed.
i uninstall all drivers and then install HiSuite but still not detecting......
any solution?????



please guide or share solution........
my other pc is working fine..........but the problem is software is locked with this pc :-(
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Old 02-09-2019, 14:21   #2 (permalink)
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What do you want....?
you want to unlock,FRP or you want to repair imei....
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Old 02-09-2019, 14:23   #3 (permalink)
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Originally Posted by K-B MOBILE View Post
What do you want....?
you want to unlock,FRP or you want to repair imei....
i want to unlock frp.....
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Old 02-11-2019, 09:18   #4 (permalink)
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What is your username/dongle id please?
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Old 02-11-2019, 12:31   #5 (permalink)
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Quote:
Originally Posted by Namelocked View Post
What is your username/dongle id please?
sir now my account is lock with working pc. so problem is not with username...
problem is with my pc........
i reinstall new windows and install hisuite and open hcu with login i try to get info but still no detection............
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Old 02-11-2019, 12:43   #6 (permalink)
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We would like to take log file for this reason.
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Old 02-11-2019, 12:53   #7 (permalink)
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We would like to take log file for this reason.
sir user name is mani2050
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Old 02-11-2019, 16:26   #8 (permalink)
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Quote:
Originally Posted by Hafiz ArslanAli View Post
sir user name is mani2050
Please do this:
1. Restart HCU software.
2. Login with your account on software.
3. Right click on memo area make sure "enable debug logging" has a check mark.
4. Try to Detect your device, after error do rest of the steps
5. Right click on memo area and save "debug log file".
6. Send that file to me, please.
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Old 02-25-2019, 17:45   #9 (permalink)
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I have a problem with version 65 and 73 of DC PHOENIX none of the versions I recognize the mate 10 pro with tp drivers installed well
HUAWEI USB COM 1.0

I get this in the program.

Looking for a device in upgrade mode
No devices detected in upgrade mode

No device detected to update

whereas in fastboot if it recognizes it and in the update oeminfo tab if it recognizes the equipment with tp HUAWEI USB COM 1.0
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Old 02-25-2019, 19:05   #10 (permalink)
m&s
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My problems with detecting in fastboot mode the huawie for frp
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Old 02-26-2019, 10:18   #11 (permalink)
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Quote:
Originally Posted by LIMITE2007 View Post
I have a problem with version 65 and 73 of DC PHOENIX none of the versions I recognize the mate 10 pro with tp drivers installed well
HUAWEI USB COM 1.0

I get this in the program.

Looking for a device in upgrade mode
No devices detected in upgrade mode

No device detected to update

whereas in fastboot if it recognizes it and in the update oeminfo tab if it recognizes the equipment with tp HUAWEI USB COM 1.0
It can be detected in this mode only when you select correct file.
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Old 02-26-2019, 10:18   #12 (permalink)
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Quote:
Originally Posted by m&s View Post
My problems with detecting in fastboot mode the huawie for frp
Then read the guide and proceed accordingly https://www.dc-unlocker.com/huawei-a...one-frp-unlock
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