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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > DC Unlocker

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Old 12-06-2017, 16:10   #1 (permalink)
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HCU Software locked to other computer ????


today i try to use my HCU account its tell me that Software locked to other computer
whats problem i just use it with one computer and i didn"t share it with anyone
i use v 1.0.0.0213

how i can solve my problem
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Old 12-06-2017, 16:23   #2 (permalink)
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Need to wait for 48h for automatic reset before using account on another computer.
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Old 12-06-2017, 16:34   #3 (permalink)
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Quote:
Originally Posted by Namelocked View Post
Need to wait for 48h for automatic reset before using account on another computer.
i used my account at same computer yesterday , how its locked to other computer today ????

also how i can change my password ??
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Old 12-06-2017, 16:57   #4 (permalink)
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We do not track where you used it, but if you shared your account it's possible someone else used it on another pc (we won't know that either), locks do not appear out of nowhere.
If your account linked to email can reset password from dc-unlocker client, server tab, if not then can not.
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Old 12-06-2017, 17:50   #5 (permalink)
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Quote:
Originally Posted by Namelocked View Post
We do not track where you used it, but if you shared your account it's possible someone else used it on another pc (we won't know that either), locks do not appear out of nowhere.
If your account linked to email can reset password from dc-unlocker client, server tab, if not then can not.
i just buy 2 years activation from a resealer and get username and password
!!!!

can i locked this activation to my vigys box like dc-unlocker and dc phoniex ??
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Old 12-07-2017, 09:09   #6 (permalink)
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Quote:
Originally Posted by Ehab_se View Post
i just buy 2 years activation from a resealer and get username and password
!!!!

can i locked this activation to my vigys box like dc-unlocker and dc phoniex ??
No, since HCU does not support dongles.
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Old 12-07-2017, 10:53   #7 (permalink)
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Quote:
Originally Posted by Ehab_se View Post
i just buy 2 years activation from a resealer and get username and password
!!!!

can i locked this activation to my vigys box like dc-unlocker and dc phoniex ??
You might as well write your username so we can check more on it and remove this block one time for you.
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