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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > DC Unlocker

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Old 09-25-2018, 23:15   #1 (permalink)
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Huawei P9 frp reset failed


Have Huawei P9 EVA-L09
Trying to unlock FRP, but it fails untils process.
Not I see, that in fastboot phone sometimes connect-disconnect from computer
What I need to do now? Phone still locked, but credits losted.
Code:
ProjectMenu
1.Background setting
2.USB ports setting
Select Manufacture mode

2018-09-25 22:56:21.717 Checking account alexiua...
2018-09-25 22:56:21.732 Connecting to server...
2018-09-25 22:56:22.202 Connected!

Account: alexiua
Check success!

Credits left: 12
2018-09-25 22:56:33.686 Erase FRP start
2018-09-25 22:56:34.107 Connecting to server...
2018-09-25 22:56:34.392 Connected!
2018-09-25 22:56:36.351 Reading phone info...
2018-09-25 22:56:36.821 Read phone info fail!
Fastboot command fail!

2018-09-25 22:56:37.028 Erase FRP fail!

Fastboot command fail!

2018-09-25 22:56:44.857 Erase FRP start
2018-09-25 22:56:45.044 Connecting to server...
2018-09-25 22:56:45.859 Connected!
2018-09-25 22:56:47.642 Reading phone info...
2018-09-25 22:56:48.814 Read phone info success!
Model: EVA-L09
IMEI: 862836034022420
SN: MWS7N16A25001080


2018-09-25 22:56:49.078 Phone info data backup saved to file D:\HCU_287\Backup\20180925_225649_862836034022420.BAK

2018-09-25 22:56:49.088 Reading Certify data...
2018-09-25 22:56:49.444 Reading Certify data success!
2018-09-25 22:56:49.646 Signing Certify data...
2018-09-25 22:56:52.527 Waiting for server responce (up to 29 seconds left)...
2018-09-25 22:56:58.137 Erase FRP fail!
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Old 09-25-2018, 23:41   #2 (permalink)
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If the phone in hand has a security patch higher than June 2018, then the possibility to erase the Factory Reset Protection is nul.
Re-check, please
Waiting for new updates to come up, as regards this issue,
I, too, faced the problem several times....Good luck
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Old 09-26-2018, 09:04   #3 (permalink)
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Quote:
Originally Posted by ..::alexis::.. View Post
Have Huawei P9 EVA-L09
Trying to unlock FRP, but it fails untils process.
Not I see, that in fastboot phone sometimes connect-disconnect from computer
What I need to do now? Phone still locked, but credits losted.
Code:
ProjectMenu
1.Background setting
2.USB ports setting
Select Manufacture mode

2018-09-25 22:56:21.717 Checking account alexiua...
2018-09-25 22:56:21.732 Connecting to server...
2018-09-25 22:56:22.202 Connected!

Account: alexiua
Check success!

Credits left: 12
2018-09-25 22:56:33.686 Erase FRP start
2018-09-25 22:56:34.107 Connecting to server...
2018-09-25 22:56:34.392 Connected!
2018-09-25 22:56:36.351 Reading phone info...
2018-09-25 22:56:36.821 Read phone info fail!
Fastboot command fail!

2018-09-25 22:56:37.028 Erase FRP fail!

Fastboot command fail!

2018-09-25 22:56:44.857 Erase FRP start
2018-09-25 22:56:45.044 Connecting to server...
2018-09-25 22:56:45.859 Connected!
2018-09-25 22:56:47.642 Reading phone info...
2018-09-25 22:56:48.814 Read phone info success!
Model: EVA-L09
IMEI: 862836034022420
SN: MWS7N16A25001080


2018-09-25 22:56:49.078 Phone info data backup saved to file D:\HCU_287\Backup\20180925_225649_862836034022420.BAK

2018-09-25 22:56:49.088 Reading Certify data...
2018-09-25 22:56:49.444 Reading Certify data success!
2018-09-25 22:56:49.646 Signing Certify data...
2018-09-25 22:56:52.527 Waiting for server responce (up to 29 seconds left)...
2018-09-25 22:56:58.137 Erase FRP fail!
Added credits back
Please do this:
1. Restart HCU software.
2. Login with your account on software.
3. Right click on memo area make sure "enable debug logging" has a check mark.
4. Detect your device. Try to erase frp, after error do rest of the steps
5. Right click on memo area and save "debug log file".
6. Send that file to me, please.
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Old 09-26-2018, 13:30   #4 (permalink)
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Hm, trying now again and all done.
Thank you
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