Phone cant find in HCU client - GSM-Forum

Ransiri · 02-14-2018, 09:27

Phone cannot find in HCU. But it can see through cmd line and device manager. Also in another same software can read and do all fastboot operation.

Quote:

018-02-14 13:49:12.765 Autodetect COM port and phone type start!
2018-02-14 13:49:12.795 Compatible COM ports not found!

2018-02-14 13:49:12.805 ERROR!

Phone not found !

DC Phoenix also cannot find it

Namelocked · 02-14-2018, 12:56

Is it a big secret that you keep phone model hidden from us?

Ransiri · 02-15-2018, 07:19

oh... no... its not a secret

problem is all model got same result. Any model in fastboot not detected. Last one I check "CUN-U29"

Also the other tool also not a secret. I didn't mention it here because as I know in a forum we are not discussing about another tool behavior in a dedicated section.

But,

This not detected all phone in fastboot mode detecting working operating in "Chimera Tool" without any matter in same PC

Namelocked · 02-15-2018, 10:05

Then clearly you are doing something incorrectly and not according to guides of HCU if all phones not detected... Also no other tool can be using device while trying to detect it otherwise com ports will be taken and software won't have access to it for detection.

Ransiri · 02-19-2018, 06:07

Update error still same. Please look that. It asking for the same version update. Its already updated.

Fastboot not detected. FRP remove operation not working

But actually phone connect and fastboot command working fine in CMD

These images not from same time. Sometime there was a little mistake. But I am not a new baby. I know both software cannot detect same phone same time. So I checked it one by one. Sorry for delay update thread. These all images check by CUN-U29 phone. If you need further check I think we can check through Team viewer. As I know DC unlocker too sensitive for drivers. Is it possible driver problem?

Namelocked · 02-19-2018, 10:39

Your phone clearly installed with incorrect samsung drivers therefore nothing will be detected, either clean pc and reinstall hisuite or try it from clean - not work related computer.

Ransiri · 02-20-2018, 20:35

Update error still on play? Any solution? Even if its on new version always need update

Namelocked · 02-21-2018, 10:00

What's on new version, what always need update? Does your phone now at least appear correctly in device manager - not as samsung device?

Ransiri · 03-13-2018, 14:07

Its very hard to fix this driver mess. So i postponed fix this till format my pc. But after I format PC in the very first I want install ADB driver which wanna work with HCU. So please give me the link to get proper adb driver and fastboot drivers for DC unlocker and HCU compatible

Namelocked · 03-13-2018, 14:35

Reinstall hisuite that you can download from the intenret, it has correct fastboot drivers.

Ransiri · 03-19-2018, 19:22

Its already installed and phone identify by Hisuite. But not HCU. Will see...

Alva · 03-08-2019, 15:31

put the files from this archive to hcu folder with overwriting
If not then write this files to X:\windows\system32 with overwriting

sindhi.aslam · 04-08-2019, 16:26

Quote:

Originally Posted by Alva

put the files from this archive to hcu folder with overwriting
If not then write this files to X:\windows\system32 with overwriting

many thanks bro problem solved

zain_gsm · 05-31-2019, 21:19

Quote:

Originally Posted by Alva

put the files from this archive to hcu folder with overwriting
If not then write this files to X:\windows\system32 with overwriting

love u brother.... my problem solve with your solution. Thank u so much....

takhmeer · 07-07-2019, 23:43

my hcu tool also not detect any phone in fastboot on window 7 64 bit for frp reset team pls help

02-14-2018, 12:56	#2 (permalink)
Namelocked Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas Posts: 4,690 Member: 2023196 Status: Offline Thanks Meter: 1,891	Is it a big secret that you keep phone model hidden from us?

02-15-2018, 07:19	#3 (permalink)
Ransiri No Life Poster Join Date: Jun 2007 Location: Gampaha, Srilanka Posts: 766 Member: 527534 Status: Offline Sonork: 100.1606510 Thanks Meter: 193	oh... no... its not a secret problem is all model got same result. Any model in fastboot not detected. Last one I check "CUN-U29" Also the other tool also not a secret. I didn't mention it here because as I know in a forum we are not discussing about another tool behavior in a dedicated section. But, This not detected all phone in fastboot mode detecting working operating in "Chimera Tool" without any matter in same PC

02-15-2018, 10:05	#4 (permalink)
Namelocked Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas Posts: 4,690 Member: 2023196 Status: Offline Thanks Meter: 1,891	Then clearly you are doing something incorrectly and not according to guides of HCU if all phones not detected... Also no other tool can be using device while trying to detect it otherwise com ports will be taken and software won't have access to it for detection.

02-19-2018, 06:07	#5 (permalink)
Ransiri No Life Poster Join Date: Jun 2007 Location: Gampaha, Srilanka Posts: 766 Member: 527534 Status: Offline Sonork: 100.1606510 Thanks Meter: 193	Update error still same. Please look that. It asking for the same version update. Its already updated. Fastboot not detected. FRP remove operation not working But actually phone connect and fastboot command working fine in CMD These images not from same time. Sometime there was a little mistake. But I am not a new baby. I know both software cannot detect same phone same time. So I checked it one by one. Sorry for delay update thread. These all images check by CUN-U29 phone. If you need further check I think we can check through Team viewer. As I know DC unlocker too sensitive for drivers. Is it possible driver problem?

02-19-2018, 10:39	#6 (permalink)
Namelocked Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas Posts: 4,690 Member: 2023196 Status: Offline Thanks Meter: 1,891	Your phone clearly installed with incorrect samsung drivers therefore nothing will be detected, either clean pc and reinstall hisuite or try it from clean - not work related computer.

02-20-2018, 20:35	#7 (permalink)
Ransiri No Life Poster Join Date: Jun 2007 Location: Gampaha, Srilanka Posts: 766 Member: 527534 Status: Offline Sonork: 100.1606510 Thanks Meter: 193	Update error still on play? Any solution? Even if its on new version always need update

02-21-2018, 10:00	#8 (permalink)
Namelocked Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas Posts: 4,690 Member: 2023196 Status: Offline Thanks Meter: 1,891	What's on new version, what always need update? Does your phone now at least appear correctly in device manager - not as samsung device?

03-13-2018, 14:07	#9 (permalink)
Ransiri No Life Poster Join Date: Jun 2007 Location: Gampaha, Srilanka Posts: 766 Member: 527534 Status: Offline Sonork: 100.1606510 Thanks Meter: 193	Its very hard to fix this driver mess. So i postponed fix this till format my pc. But after I format PC in the very first I want install ADB driver which wanna work with HCU. So please give me the link to get proper adb driver and fastboot drivers for DC unlocker and HCU compatible

03-13-2018, 14:35	#10 (permalink)
Namelocked Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas Posts: 4,690 Member: 2023196 Status: Offline Thanks Meter: 1,891	Reinstall hisuite that you can download from the intenret, it has correct fastboot drivers.

03-19-2018, 19:22	#11 (permalink)
Ransiri No Life Poster Join Date: Jun 2007 Location: Gampaha, Srilanka Posts: 766 Member: 527534 Status: Offline Sonork: 100.1606510 Thanks Meter: 193	Its already installed and phone identify by Hisuite. But not HCU. Will see...

03-08-2019, 15:31	#12 (permalink)
Alva Freak Poster Join Date: Apr 2008 Posts: 259 Member: 748456 Status: Offline Thanks Meter: 32	put the files from this archive to hcu folder with overwriting If not then write this files to X:\windows\system32 with overwriting

07-07-2019, 23:43	#15 (permalink)
takhmeer Freak Poster Join Date: Feb 2008 Location: gujrat Posts: 154 Member: 701404 Status: Offline Thanks Meter: 15	my hcu tool also not detect any phone in fastboot on window 7 64 bit for frp reset team pls help