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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > HDBox


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Old 12-26-2017, 13:40   #1 (permalink)
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Join Date: May 2013
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iCloud PIN stuck in Starting mode


I followed another video. I am trying to unlock iCloud PIN Code. The device is still stuck in "Starting" mode when it should be running. Look at the picture I attached. It is in starting mode after I press Enter at "Ready to Run" mode. This is still starting at 11 minutes. Your video does not have a "Starting" mode.

How to solve this issue?




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Old 12-27-2017, 16:33   #2 (permalink)
HDB
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Hello,

If the box is not getting past starting stage, then indeed there is an issue. Please use HDBOX Manager and from About&Update TAB use update firmware just to ensure you are having latest EFI App Version. Also PM us an print screen of that tab to check your EFI App version to see on what version this issue happens.

Tomorrow a new version of EFI App should come out with some tweaks regarding ISP adaptors, and if your issue is actually related to latest version we will have apply a quick fix for it. ( We know that on an older version was an issue exactly like yours but it was fixed already, so that is why we asked that printscreen, to update our FAQ page with this issue).

Thank you for contacting us,
HDBOX Support Team.
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