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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > EFT Dongle

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Old 01-15-2020, 10:56   #1 (permalink)
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Acer B3-A32 (Iconia 10 WiFi+LTE) Screen lock reset


I have in hands this device, with screen locked with sequence.


I need to remove it without loosing usera data.


Tried with 2.7 version selecting A20 and A30, withouth results.


Any idea? Device is on Android 6.0
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Old 01-16-2020, 22:59   #2 (permalink)
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Up...

Anyone with an idea?
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Old 01-17-2020, 15:03   #3 (permalink)
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read info of your device and post result
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Old 01-17-2020, 16:24   #4 (permalink)
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Quote:
Found phone on COM70
Port name: MediaTek USB Port (COM70)
Detecting Chip Version...
HW Chip: MT6735: 0321.0000
HW Version: 8A00.CA00.0000.0000
Connecting...
Brom Version: 05
BootLoader Version: FE
Sending auth...
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-11-07.23:57_458956, n.10
Sending Download Agent...
DA sent successfully
Initializing DA...
Synchronizing with DA...
NAND Flash: not installed
eMMC Flash: .15010041.57504433.5200DDE4.B8E639FF
eMMC Flash: Samsung: AWPD3R
DA ver: 4.2.9B
Initializing Memory Flash..
Initializing Memory Flash failed!

This is extended info readed from device
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Old 01-19-2020, 00:11   #5 (permalink)
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we will try to add to our new mtk only if we get the loader
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