the dongle is not found - GSM-Forum

ahmedbarra · 10-26-2018, 15:36

aslam o alaikum eft team.i buy new eft dongle .i am install setup and driver step by step properly win7 32bit.but softwere not open.i reintall window and instal again eft setup but problem same.then i chang pc and install win10 and install eft setup but error same the dongle is not found need help eft team here is screen shots

**easy-team** · 10-26-2018, 17:32

1- Make sure that smart card is placed correctly ( Not inserted too much)
2- Turn off your Windows Defender or Antivirus Then Install EFT again and Add EFT folder to exclusions on Windows Defender or Anti virus
3- Try to use available Drivers in thread mentioned below ...
http://forum.gsmhosting.com/vbb/f101...ndows-2303797/
4- Try to use our smart card with another reader or vice versa
5- Try to use the Dongle on another PC so we can identify where is the problem.

ahmedbarra · 10-27-2018, 01:45

Sir I am try 5 trick step by step but my problem not solve.

10-26-2018, 15:36	#1 (permalink)
ahmedbarra Freak Poster Join Date: Nov 2009 Location: searching Posts: 289 Member: 1164828 Status: Offline Sonork: 100.1609136 Thanks Meter: 35	the dongle is not found aslam o alaikum eft team.i buy new eft dongle .i am install setup and driver step by step properly win7 32bit.but softwere not open.i reintall window and instal again eft setup but problem same.then i chang pc and install win10 and install eft setup but error same the dongle is not found need help eft team here is screen shots

10-27-2018, 01:45	#3 (permalink)
ahmedbarra Freak Poster Join Date: Nov 2009 Location: searching Posts: 289 Member: 1164828 Status: Offline Sonork: 100.1609136 Thanks Meter: 35	*the dongle is not found Sir I am try 5 trick step by step but my problem not solve.

10-26-2018, 17:32	#2 (permalink)
easy-team Product Manager Join Date: Feb 2016 Location: EFT Dongle Posts: 12,125 Member: 2536865 Status: Offline Sonork: 100.1584728 Thanks Meter: 21,229	1- Make sure that smart card is placed correctly ( Not inserted too much) 2- Turn off your Windows Defender or Antivirus Then Install EFT again and Add EFT folder to exclusions on Windows Defender or Anti virus 3- Try to use available Drivers in thread mentioned below ... http://forum.gsmhosting.com/vbb/f101...ndows-2303797/ 4- Try to use our smart card with another reader or vice versa 5- Try to use the Dongle on another PC so we can identify where is the problem.