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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > EFT Dongle

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Old 10-17-2019, 15:44   #1 (permalink)
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P8 lite ALE-L21 Screenlock support??


Any suggestions from support pls?

Checking fastboot device.....OK
Reading info.....OK
Device Model: ALE-L21
Device Serial: W3D7N16111013699
Device IMEI: 869856028519317
Device Firmware: :ALE-L21C09B584
Device FB Lock: LOCKED
Device USER Lock: LOCKED
Device Lock: locked
Waiting for server.....OK
Reading data.....OK
Posting data to server.....OK
Waiting for server response.....OK
Unlocking device.....Security is not supported
Operation ID: A203019430CBAA4318E85B7E551B8068
Elapsed time 01:37 -- Version 1.6.2
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Old 10-18-2019, 00:51   #2 (permalink)
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always when the model is available in the menu and u get such response from the server then try again after awhile .
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Old 10-18-2019, 15:10   #3 (permalink)
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Not working since y-day still.
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Old 10-31-2019, 15:01   #4 (permalink)
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p8 lite

Have you solved the problem? I have the same. I think eft ale-l21 doesn't work
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Old 10-31-2019, 20:16   #5 (permalink)
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Power on the phone, connect it with HCU and read bootloader code, then unlock bootloader, flash TWRP and remove usercode. Phone is not encrypted and there's a bug in bootloader for this model so that unlocking it doesn't wipe the phone.
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Old 11-05-2019, 18:04   #6 (permalink)
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Thanks, kind of did something similar already. But using temp unlock method from Chinese security blog.
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