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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Uni-Android Tool - UAT PRO

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Old 10-17-2019, 19:19   #1 (permalink)
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Question Cannot buy a new licence


I had an active UAT-Licence. Lost the licence (Tool-ID) because hdd crash.

Now i want to buy new licence. At the UAT website at my account,
i can login with old account but when i click "order again" i get the message:

Enter your UAT Registerd E-Mail
1 item from your previous order is currently unavailable and could not be added to your cart.

When i try to login in UAT i get the message Password is wrong.
When i click on reset password no password reset email arrives.

When i try to create a new account in UAT i get the message: Tool ID already taken.

I have no way to buy a licence.

What should i do?
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Old 10-17-2019, 19:46   #2 (permalink)
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Please post Tool ID here.
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Old 10-18-2019, 18:38   #3 (permalink)
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7C95-0A28-5889-3D9B

But this is a new ID. No account is bound to this ID.

I just downloaded UAT a few days ago and could not use my old or a new account.
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Old 10-18-2019, 18:43   #4 (permalink)
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Please post registered email id if you remember it.
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Old 10-22-2019, 15:56   #5 (permalink)
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This is the Email ID which was used before we lost the licence

ahsani8 AT hotmail . com

Please remove the spaces in Email. Cant post links.
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Old 10-22-2019, 16:10   #6 (permalink)
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Quote:
Originally Posted by ahsani View Post
This is the Email ID which was used before we lost the licence

ahsani8 AT hotmail . com

Please remove the spaces in Email. Cant post links.
What is Tool ID , please post it here.
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Old 10-22-2019, 17:16   #7 (permalink)
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We do not have the old Tool ID (because of hhd crash) associated with this Email ID.

Please read 1 post
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Old 10-25-2019, 19:33   #8 (permalink)
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The actual ID is :

7C95-0A28-5889-3D9B
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