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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Uni-Android Tool - UAT

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Old 08-08-2017, 12:57   #1 (permalink)
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Samsung not responding


Hi .
I have Samsung J7 that forgot password, when i try to reset pattern, device not recognicce. When i go to Samsung>Utilities and select Reset FRP new method for samsung J7 2016, nothing happen. The use is recognize but it just stuck like i never click it. Please advise.
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Old 08-08-2017, 13:00   #2 (permalink)
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Quote:
Originally Posted by evit View Post
Hi .
I have Samsung J7 that forgot password, when i try to reset pattern, device not recognicce. When i go to Samsung>Utilities and select Reset FRP new method for samsung J7 2016, nothing happen. The use is recognize but it just stuck like i never click it. Please advise.
Yes this is problem in version 3.01, wait for next update , it will be soon here.
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Old 08-08-2017, 13:33   #3 (permalink)
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Then, how do i Read or remove pattern lock, i only get this message.

-- Starting Adb Server : Done
-- Searching Device
-- Not Found
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Old 08-08-2017, 13:57   #4 (permalink)
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Originally Posted by evit View Post
Then, how do i Read or remove pattern lock, i only get this message.

-- Starting Adb Server : Done
-- Searching Device
-- Not Found
Because your device have no USB Debugging Enabled.
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Old 08-08-2017, 14:58   #5 (permalink)
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ok, so i just reset and try to remover frp old method, not working. is it normal?
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Old 08-08-2017, 15:38   #6 (permalink)
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Originally Posted by evit View Post
ok, so i just reset and try to remover frp old method, not working. is it normal?
It is normal but J7 is not supported with Old Method.
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Old 08-08-2017, 17:47   #7 (permalink)
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Noted, will wait for the update.
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