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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Uni-Android Tool - UAT PRO


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Old 11-09-2017, 14:42   #1 (permalink)
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ZTE Axon & Axon 7 FRP [Help]


Hi to all, trying to do FRP reset thru uni-android tool, but can't figure out how to do this. Have two devices ZTE Axon 7 and ZTE Axon.
So I have putted ZTE to FTW Mode, after that where I should to go?
Tried to do thru FRP Tab, but utility can't find my device.
Also tried thru Qualcomm Tab. choosed MSM_8996_axon and by QDLoaderMode, but this utility still can't find my phones.
So any suggestions?
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Old 11-09-2017, 15:09   #2 (permalink)
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Hello, Please press hold vol+ and vol- and insert usb cable, install 9008 port if need then select right loader and clcik reset frp
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Old 11-09-2017, 16:13   #3 (permalink)
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Ok, thanks, but now I'm getting error that system56 stop working. I used port COM62, tried to change it to COM70 and COM2, so it's below COM100, but still getting this error. So what can I try?
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Old 11-09-2017, 16:42   #4 (permalink)
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Hello, Check your drivers and if possibile post screen shot or log
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Old 11-09-2017, 17:04   #5 (permalink)
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Quote:
Originally Posted by namyelus View Post
Hello, Check your drivers and if possibile post screen shot or log
Right after I press "close" on error message about system56 it immediately finishes reset process and says "sucess" but actually phone remains locked. Also I tried to wait till end of process with this "error message" but get same results.

So here is screenshoots with driver info and software log:
imgur_dot_com/a/9yvgn

Sorry, new on forum, have no 10 messages to post links.
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