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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > HUA Team Products > HDE Tool


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Old 05-16-2019, 04:22   #1 (permalink)
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CHM-U01 restarting, pls help team,.


can't detect upgrade mode,.
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Old 05-16-2019, 09:09   #2 (permalink)
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Connect phone manually to upgrade mode and try again
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Old 05-17-2019, 02:18   #3 (permalink)
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already done upgrade mode manually team,.
same thing, cannot detect device in upgrade mode,.

when i try other version, there is no adapter port on device manager,.
that version only came with adapter port but still not detected,..
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Old 05-20-2019, 19:31   #4 (permalink)
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Quote:
Originally Posted by markrempillo View Post
already done upgrade mode manually team,.
same thing, cannot detect device in upgrade mode,.

when i try other version, there is no adapter port on device manager,.
that version only came with adapter port but still not detected,..
close all other programs which are using usb
and only install hisuite
disconnect phone when show error
connect phone again and press retry
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Old 05-26-2019, 03:31   #5 (permalink)
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Quote:
Originally Posted by mutahhar View Post
close all other programs which are using usb
and only install hisuite
disconnect phone when show error
connect phone again and press retry
new formatted pc
hisuite and hdetool only installed

same result bro,.

reconnect, same can't find device on upgrade mode,.

any other solution pls,.....................
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Old 05-27-2019, 02:21   #6 (permalink)
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up up up,........................................
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Old 05-27-2019, 12:40   #7 (permalink)
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choose customize file also and try
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Old 05-28-2019, 02:31   #8 (permalink)
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choose customize file also and try
can you help me with customize file pls,..
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Old 05-28-2019, 12:11   #9 (permalink)
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Try with Last HDE Flasher Version 79 you are using Old Flashar version and Last Hisuite version.

It's Drivers issue.
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Old 05-28-2019, 12:26   #10 (permalink)
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Quote:
Originally Posted by markrempillo View Post
can you help me with customize file pls,..
Pm me for Custom file itc..
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Old 05-30-2019, 16:58   #11 (permalink)
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Quote:
Originally Posted by markrempillo View Post
can you help me with customize file pls,..
In below link find full "Update.app" and "Custom file" you can see becouse file more small size is the Custom File.

DOWNLOAD

But you issue is in Drivers or ceck Battery, (must be at 50/60% of charge), if is broken replace this and retry.
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