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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 10-16-2018, 20:14   #1 (permalink)
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Acer A3-B20 Reset FRP question [Answered]


PLEASE HELP//...................THANK YOU
Code:
Platform: ACER
Selected model: B3-A20
Please, power phone OFF, press and hold "Vol+" and "Vol-" buttons and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM23
Detecting Chip Version...
HW Chip: MT8163: 8163.0000
HW Version: 8A00.CB00.0001.0000
Connecting...
Brom Version: FF
BootLoader Version: 01
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-04-25.11:32_437806, n.13
Sending Download Agent...
Operation was failed!
Performed by 1.4.5.0 Software version.

Last edited by Octopus box; 10-17-2018 at 04:52.
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Old 10-17-2018, 04:51   #2 (permalink)
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Hello.

Please connect the device correctly as this is written in Software log: power phone OFF, press and hold "Vol+" and "Vol-" buttons and connect USB cable. Post here the result.
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Old 10-17-2018, 11:00   #3 (permalink)
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i did same exectry as you said..but same thing
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Old 10-17-2018, 11:17   #4 (permalink)
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Post full Software log, we will check.
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Old 10-17-2018, 20:09   #5 (permalink)
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Here is logs..............................

https://ufile.io/m5ha4

Quote:
platform: Acer
selected model: B3-a20
please, power phone off, press and hold "vol+" and "vol-" buttons and connect usb cable.
Searching for a phone. Please wait...
Found phone on com23
detecting chip version...
Hw chip: Mt8163: 8163.0000
hw version: 8a00.cb00.0001.0000
connecting...
Brom version: Ff
bootloader version: 01
searching download agent...
Selected da: Mtk_allinone_da_v3.3001.2018-04-25.11:32_437806, n.13
sending download agent...
Operation was failed!
Performed by 1.4.5.0 software version.

Last edited by AbDuLlAH kHaWaR; 10-17-2018 at 20:17.
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Old 10-17-2018, 20:46   #6 (permalink)
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ok
i will send you a DA loader right now IN PM

check your PM
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Old 10-18-2018, 06:56   #7 (permalink)
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Also try as Acer B1-780 or B3-A20, B3-A20. Post here full Software log with each trying.
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Old 10-18-2018, 17:32   #8 (permalink)
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hi mate
i have tried with B1-780

AND with custom loader which sent by REBAINOOR

SAME PROBLEM


LOGS
https://ufile.io/9zbvo
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Old 10-18-2018, 18:14   #9 (permalink)
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please check what model you have exactely
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Old 10-18-2018, 18:18   #10 (permalink)
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try with this loader

https://mega.nz/#!DDBVCCLK!q5FoUszZr...7D1XPPxgFe4jMA
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Old 10-18-2018, 18:20   #11 (permalink)
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FULL MODEL IS

ACER Iconia One 10 B3-A20 MODEL:A5008
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Old 10-18-2018, 19:19   #12 (permalink)
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now i can help you for
B3-A20 code name Corona

check your PM
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Old 10-18-2018, 20:14   #13 (permalink)
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sorry mate my mistake.. customer already took back his device
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