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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool

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Old 08-03-2018, 14:54   #1 (permalink)
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Smile Alcatel 5026D Reset FRP request [Solved]


alcatel OT-5026D FRP failed

Performed by 1.3.6.0 Software version.

Platform: _GENERAL RESET FRP METHODS
Selected model: MTK GENERAL
Please, power phone OFF and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM6
Detecting Chip Version...
HW Chip: MT6580: 6580.0000
HW Version: 8A00.CA00.0000.0000
Connecting...
Brom Version: 05
BootLoader Version: FE
Sending auth...
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-04-25.11:32_437806, n.11
Sending Download Agent...
Operation was failed!
Performed by 1.3.6.0 Software version.

Last edited by Octopus box; 08-03-2018 at 15:02.
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Old 08-03-2018, 15:01   #2 (permalink)
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Hello.

Please select OT-5010D in the list of Software, connect the device by the next way: power phone OFF and connect USB cable (don't press and hold any key) and try to perform "Reset FRP" operation. Post here the result.
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Old 08-03-2018, 16:17   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please select OT-5010D in the list of Software, connect the device by the next way: power phone OFF and connect USB cable (don't press and hold any key) and try to perform "Reset FRP" operation. Post here the result.
Operation was failed!
Performed by 1.3.6.0 Software version.

Platform: ALCATEL
Selected model: OT-5010D
Please, power phone OFF and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM6
Detecting Chip Version...
HW Chip: MT6580: 6580.0000
HW Version: 8A00.CA00.0000.0000
Connecting...
Brom Version: 05
BootLoader Version: FE
Sending auth...
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-04-25.11:32_437806, n.11
Sending Download Agent...
Operation was failed!
Performed by 1.3.6.0 Software version.
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Old 08-04-2018, 08:26   #4 (permalink)
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You connect the device incorrectly. Connect the device without pressing any key - as a result, "Brom Version" should be FF instead of 05.
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Old 08-04-2018, 08:45   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
You connect the device incorrectly. Connect the device without pressing any key - as a result, "Brom Version" should be FF instead of 05.
it was connected without holding any buttons. because sometimes phone started charging if i was slow to click on reset frp button
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Old 08-04-2018, 08:46   #6 (permalink)
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could it be driver problem?
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Old 08-04-2018, 09:26   #7 (permalink)
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Please, try to repeat connection few times and check that "Brom Version" should be FF instead of 05.
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Old 05-15-2019, 22:54   #8 (permalink)
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i have this phone and ttest it in 5026d and 5010d and not doon
Platform: ALCATEL
Selected model: OT-5010D
Please, power phone OFF and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM20
Detecting Chip Version...
HW Chip: MT6580: 6580.0000
HW Version: 8A00.CA00.0000.0000
Connecting...
Brom Version: 05
BootLoader Version: FE
Sending auth...
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-11-07.23:57_458956, n.11
Sending Download Agent...
Operation was failed!
Performed by 1.7.1.0 Software version.
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Old 05-15-2019, 22:58   #9 (permalink)
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no i conected it in 5026d and bres v+ and v- and conect phone it wile doon
Platform: ALCATEL
Selected model: OT-5026D
Please, power phone OFF, press and hold "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM20
Detecting Chip Version...
HW Chip: MT6580: 6580.0000
HW Version: 8A00.CA00.0000.0000
Connecting...
Brom Version: 05
BootLoader Version: FE
Sending auth...
Sending Auth Data...
Target Config: 0x00000007
Start Authentication...
Connecting to server..OK
Authorizing...OK
Initializing..OK
Calculating...
Authentication done!
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018/06/05.14:10_426269, n.2
Sending Download Agent...
DA sent successfully
Initializing DA...
Synchronizing with DA...
NAND Flash: not installed
eMMC Flash: .70010045.48414545.3801175C.14981583
eMMC Flash: Pretec: EHAEE8
DA ver: 4.2.9C
Initializing Memory Flash..
Sending BootLoader Info...
Initialization successfully completed
Sending loaders...
Loader send successfuly.
Reading Flash Info...
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 14592 Mb
Internal RAM size: 128 Kb
External RAM size: 1024 Mb
Reading partition...
Reading info...
Brand: TCL
Model: 5026D
Device: A3A_XL_3G
Platform: mt6580
Android version: 7.0
Display ID: 01001
Searching for signatures...
Resetting FRP lock..
FRP lock is successfully reseted!
Backup saved as TCL_5026D_15-05-2019_23-56-01.dump file
Performed by 1.7.1.0 Software version.
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