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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 08-09-2018, 12:33   #1 (permalink)
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Asus ZC520TL Reset FRP problem [Answered]


Platform: ASUS
Selected model: ZC520TL (X008)
Please, power phone OFF and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM27
Detecting Chip Version...
HW Chip: MT6737: 0335.0000
HW Version: 8A00.CB00.0000.0000
Connecting...
Brom Version: FF
BootLoader Version: 01
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-04-25.11:32_437806, n.10
Sending Download Agent...
Operation was failed!
Performed by 1.3.7.0 Software version.

Last edited by Octopus box; 08-09-2018 at 12:39.
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Old 08-09-2018, 12:38   #2 (permalink)
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Hello.

Try to connect the device by the next way: power device OFF, press and hold "Vol-" key and connect USB cable. Brom Version value should be 05 instead of FF. Post here the result.
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Old 08-09-2018, 13:15   #3 (permalink)
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Thank you for replying


Platform: ASUS
Selected model: ZC520TL (X008D)
Please, power phone OFF, press and hold "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM26
Detecting Chip Version...
HW Chip: MT6737: 0335.0000
HW Version: 8A00.CB00.0000.0000
Connecting...
Brom Version: 05
BootLoader Version: FE
Sending auth...
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-04-25.11:32_437806, n.10
Sending Download Agent...
DA sent successfully
Initializing DA...
Synchronizing with DA...
NAND Flash: not installed
eMMC Flash: .90014A48.42473461.32A419CB.08310C91
eMMC Flash: Hynix: HBG4a2
DA ver: 4.2.9B
Initializing Memory Flash..
Sending BootLoader Info...
Initialization successfully completed
Sending loaders...
Loader send successfuly.
Reading Flash Info...
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 29820 Mb
Internal RAM size: 128 Kb
External RAM size: 3072 Mb
Reading partition...
Reading info...
Brand: asus
Model: ASUS_X008D
Device: ASUS_X008_1
Platform: mt6737m
Android version: 7.0
Display ID: NRD90M.WW_Phone-14.10.1803.101-20180302
Searching for signatures...
FRP signature not found!
Backup saved as ASUS_ZC520TL (X008D)_09-08-2018_14-13-26.dump file
Performed by 1.3.7.0 Software version.


It says frp not found but it really is.... What can I do now?
Thank you
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Old 08-09-2018, 13:38   #4 (permalink)
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We have prepared test Software version for You. Try to perform "Reset FRP" operation using test Software and post here the result.
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