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09-09-2019, 12:06
| #1 (permalink) |
| No Life Poster   Join Date: May 2006 Location: Algeria
Posts: 868
Member: 274054 Status: Offline Thanks Meter: 400 | failed to remove MI ACCOUNT xiaomi redmi not 5 [Answered] i can't remove MI Account xiaomi redmi not 5 (Operation was failed!) here log Code: Platform: XIAOMI Selected model: REDMI NOTE 5 Please, select one of the options for "Reset Mi Account" operation or press Ok to continue... Go to "W-Fi Settings" and forget connected Wi-Fi network or perform Wipe Data from recovery Put the phone into EDL mode: 1. Attach testpoint as shown in Help manual; 2. Connect USB cable; 3. Release testpoint after 3-5 seconds. Found phone on COM66 Mode: Qualcomm 9008 Connecting... Reading info... QC HW ID: 000CC0E100000000 QC CPU: Snapdragon 636 SDM636 QC SW VER: 00000003 Searching loader... Sending loaders... Loader send successfuly. Reconnecting... Chip SN: F18FB804 Checking request.. Connecting to server... Checking smart card... Username: Authorizing... Checking balance... Your balance: 356 credits. Checking operation... Operation successfully checked. Sending device information... Get credits, needed for current operation... Your balance: 356 credits. Need: 15 credits. Start Authentication... Connecting to server..OK Authorizing...OK Initializing..OK Calculating... Authentication done! Checking request.. Reading partition... Reading info... Brand: xiaomi Model: Redmi Note 5 Device: whyred Android version: 8.1.0 Display ID: OPM1.171019.011 Resetting Mi Account... Reading MI part... Rebooting phone Backup saved as xiaomi_Redmi Note 5_09-09-2019_12-01-22.dump file Operation was failed! Performed by 1.7.8.0 Software version. if you need check |
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09-09-2019, 12:26
| #2 (permalink) |
| Product Supporter   Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,846
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | Please, download and install latest test Software version from the Support Area, then repeat operation again and send us dump file |
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09-09-2019, 12:30
| #3 (permalink) | |
| Freak Poster   Join Date: Oct 2018 Location: Kinshasa DRC
Posts: 271
Member: 2870691 Status: Offline Thanks Meter: 75  | Quote:
Team, 1.7.8 isn’t the latest software version? Sent from my iPhone using Tapatalk | |
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09-09-2019, 12:43
| #4 (permalink) |
| No Life Poster Join Date: May 2006 Location: Algeria
Posts: 868
Member: 274054 Status: Offline Thanks Meter: 400 | the sam error here log Code: Platform: XIAOMI Selected model: REDMI NOTE 5 Please, select one of the options for "Reset Mi Account" operation or press Ok to continue... Go to "W-Fi Settings" and forget connected Wi-Fi network or perform Wipe Data from recovery Put the phone into EDL mode: 1. Attach testpoint as shown in Help manual; 2. Connect USB cable; 3. Release testpoint after 3-5 seconds. Found phone on COM66 Mode: Qualcomm 9008 Connecting... Reading info... QC HW ID: 000CC0E100000000 QC CPU: Snapdragon 636 SDM636 QC SW VER: 00000003 Searching loader... Sending loaders... Loader send successfuly. Reconnecting... Chip SN: F18FB804 Checking request.. Connecting to server... Checking smart card... Username: Authorizing... Checking balance... Your balance: 356 credits. Checking operation... Operation successfully checked. Sending device information... Get credits, needed for current operation... Your balance: 356 credits. Need: 15 credits. Start Authentication... Connecting to server..OK Authorizing...OK Initializing..OK Calculating... Authentication done! Checking request.. Reading partition... Reading info... Brand: xiaomi Model: Redmi Note 5 Device: whyred Android version: 8.1.0 Display ID: OPM1.171019.011 Resetting Mi Account... Reading MI part... Rebooting phone Backup saved as xiaomi_Redmi Note 5_09-09-2019_12-40-45.dump file Operation was failed! Performed by 1.7.8.1 Software version. and dump file with test version 1.7.8.1 |
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09-09-2019, 13:02
| #7 (permalink) | |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,846
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | Quote:
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09-09-2019, 13:47
| #9 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,846
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | Please, read instructions more attentive: You need to: "Go to "W-Fi Settings" and forget connected Wi-Fi network or perform Wipe Data from recovery" in order to complete operation correctly |
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09-09-2019, 14:11
| #11 (permalink) | |
| No Life Poster Join Date: May 2006 Location: Algeria
Posts: 868
Member: 274054 Status: Offline Thanks Meter: 400 | after try again success remove MI ACCOUNT xiaomi redmi not 5 hope refound 15 CRD here log Quote:
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