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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool

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Old 01-18-2018, 12:44   #1 (permalink)
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Huawei CAM-L21 Reset FRP question [Answered]


> Platform: HUAWEI
INFO : 1/18/2018 5:02:09 PM > Selected model: CAM-L21
INFO : 1/18/2018 5:02:09 PM > Put the phone in FastBoot Mode:
INFO : 1/18/2018 5:02:09 PM > 1. Remove SD and SIM cards from the phone
INFO : 1/18/2018 5:02:09 PM > 2. Power phone OFF
INFO : 1/18/2018 5:02:09 PM > 3. Press and hold "Vol-" and insert USB cable
INFO : 1/18/2018 5:02:09 PM > 4. Wait until the phone enter in FastBoot Mode
INFO : 1/18/2018 5:02:09 PM > Searching for a phone. Please wait...
INFO : 1/18/2018 5:02:09 PM > Detected phone model: CAM-L21
INFO : 1/18/2018 5:02:09 PM > Phone SN: LHTDU16B16019902
INFO : 1/18/2018 5:02:09 PM > Phone IMEI: 86354xxxxxxxxxx
INFO : 1/18/2018 5:02:09 PM > SW version: CAM-L21C636B190
INFO : 1/18/2018 5:02:09 PM > Connecting to server..
INFO : 1/18/2018 5:02:10 PM > OK
INFO : 1/18/2018 5:02:10 PM > Authorizing...
INFO : 1/18/2018 5:02:12 PM > OK
INFO : 1/18/2018 5:02:12 PM > Resetting FRP lock..
ERROR : 1/18/2018 5:02:12 PM > Operation was failed!
INFO : 1/18/2018 5:02:12 PM > Performed by 1.0.8 Software version.

Last edited by Octopus box; 01-18-2018 at 13:01.
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Old 01-18-2018, 13:01   #2 (permalink)
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Hello.

Please use the latest version (v.1.1.0) of Octoplus FRP Tool and post here the result.

Last edited by Octopus box; 01-18-2018 at 16:52.
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