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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 08-29-2019, 18:09   #1 (permalink)
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Huawei ID remove Android 9.0.1 [Answered]


Hello! Huawei P10 plus vky-al00 Android 9.0.1 does not remove the account.
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Old 08-30-2019, 06:15   #2 (permalink)
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Hello.

Please, post here full Software log, we will check it
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Old 09-10-2019, 15:43   #3 (permalink)
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INFO : 20/8/2019 19:11:38 > Platform: HUAWEI
INFO : 20/8/2019 19:11:38 > Selected model: VKY-AL00
WARN : 20/8/2019 19:11:38 > Put the phone into Factory mode:
WARN : 20/8/2019 19:11:38 > 1. Attach testpoint as shown in Help manual;
WARN : 20/8/2019 19:11:38 > 2. Connect USB cable;
WARN : 20/8/2019 19:11:38 > 3. Release testpoint.
INFO : 20/8/2019 19:11:38 > Searching for a phone. Please wait...
INFO : 20/8/2019 19:11:38 > Found phone on COM24
INFO : 20/8/2019 19:11:38 > Checking resource files...
INFO : 20/8/2019 19:11:43 > Downloading resources...
INFO : 20/8/2019 19:11:52 > Searching for a phone. Please wait...
INFO : 20/8/2019 19:11:52 > Found phone on COM24
INFO : 20/8/2019 19:11:52 > Setting options...
INFO : 20/8/2019 19:11:52 > Writing BOOT...
INFO : 20/8/2019 19:12:14 > Switching to FastBoot mode...
INFO : 20/8/2019 19:12:18 > Searching for a phone. Please wait...
INFO : 20/8/2019 19:12:18 > Detected phone model: VKY-AL00
INFO : 20/8/2019 19:12:18 > Phone SN: WJX7N17922002264
INFO : 20/8/2019 19:12:18 > Phone IMEI: 8671400334xxxxx
INFO : 20/8/2019 19:12:18 > Phone IMEI2: 8671400335xxxxx
INFO : 20/8/2019 19:12:18 > SW version: VKY-AL00 9.0.1.179(C00E65R1P12)
WARN : 20/8/2019 19:12:18 > FRP lock is successfully reseted!
INFO : 20/8/2019 19:12:18 > Performed by 1.7.7.6 Software version.
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Old 09-10-2019, 16:05   #4 (permalink)
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Huawei ID and Reset FRP are different type of locks!

Unfortunately, your device has one of the latest security / firmware versions which isn't supported via TP or Fast Boot method for right now
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