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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 10-17-2018, 18:37   #1 (permalink)
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LG H870V remove FRP problem [Answered]


Welcome to Octoplus FRP Tool v.1.4.5.0
Platform: LG
Selected model: H870
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Searching for a phone. Please wait...
Connecting...
Reading info...
QC HW ID: 0005F0E100000000
QC CPU: Snapdragon 821 MSM8996AC Pro
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Checking request..
Checking request..
Reading partition...
Reading info...
Brand: lge
Model: LG-H870
Device: lucye
Platform: msm8996
Android version: 7.0
Display ID: NRD90U
Searching for signatures...
Rebooting phone
Backup saved as LG_H870_17-10-2018_19-33-55.dump file
Operation was failed!
Performed by 1.4.5.0 Software version.

Last edited by Octopus box; 10-18-2018 at 06:48.
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Old 10-18-2018, 06:48   #2 (permalink)
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Hello.

Please do the following:

1. Run the Software.
2. Perform "Reset FRP" operation.
3. Close the Software.
4. Upload somewhere latest created "*.logx" file of performed operations and upload read dump file and post here links.

We will research these files and inform you the result.
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Old 10-18-2018, 08:00   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please do the following:

1. Run the Software.
2. Perform "Reset FRP" operation.
3. Close the Software.
4. Upload somewhere latest created "*.logx" file of performed operations and upload read dump file and post here links.

We will research these files and inform you the result.
"...upload read dump file and post here links."
BackUp dump file read during procedure or to read full flash from phone?
Thank's.
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Old 10-18-2018, 08:32   #4 (permalink)
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https://www.dropbox.com/s/tfwrpwje91...8-51.dump?dl=0
https://www.dropbox.com/s/zzhcpi8wai...3-22.logx?dl=0
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Old 10-18-2018, 10:01   #5 (permalink)
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There is no FRP installed in your device. Please make photo of device screen with lock, we will check it.
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Old 03-11-2019, 12:02   #6 (permalink)
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can you share QCN for your Phone Please ….
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