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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 05-07-2020, 08:05   #1 (permalink)
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Smile Meizu M3 Note [Solved]


Good afternoon colleagues! Encountered a problem on the Meizu M3 Note.I have Octoplus FRP tool does not reset this device. Freezes or returns an error. Help me decide!
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Old 05-07-2020, 09:34   #2 (permalink)
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Hello.

Please, post here full Software log, we'll check it
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Old 05-07-2020, 15:35   #3 (permalink)
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Platform: MEIZU
Selected model: M3 NOTE (L681H)
Searching for a phone. Please wait...
Found phone on COM10
Port name: MediaTek USB Port (COM10)
Detecting Chip Version
HW Chip: MT6755: 0326.0000
HW Version: 8A00CB0000010000
Connecting...
Brom Version: 05
BootLoader Version: FE
Sending auth...
Sending Auth Data...
Target Config: 0x00000007
Start Authentication...
Connecting to server..OK
Authorizing...OK
Initializing..OK
Calculating...
Authentication done!
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.00.00, n.18
Sending Download Agent...
DA sent successfully
Initializing DA...
Synchronizing with DA...
Mobile Status: SYNC
Mobile Status: brom
Sending BootLoader Info...
Initializing Memory Flash..
Initialization successfully completed
Sending loaders...
Mobile Status: SYNC
Reading Flash Info...
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 15028 Mb
eMMC Flash: .90014A48.41473461.32A44EC0.4850637B
eMMC Flash: Hynix: HAG4a2
Internal RAM size: 320 Kb
External RAM size: 2048 Mb
Reading partition...
Reading info...
Brand: Meizu
Model: m3 note
Device: m3note
Platform: mt6755
Android version: 5.1
Display ID: Flyme 6.2.0.0G
Resetting Flyme Account...
Reading Flyme part...
Writing Flyme part...

and always hangs here
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Old 05-08-2020, 07:36   #4 (permalink)
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What Software version You're using?
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Old 05-08-2020, 08:05   #5 (permalink)
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1.8.9

I tried on 1.8.7 and 1.8.9
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Old 05-08-2020, 15:04   #6 (permalink)
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Hello.

We'll try to fix the issue in future updates, thx for your feedback and sorry for inconviences
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Old 05-13-2020, 07:47   #7 (permalink)
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We've added test Software version into Support Area, plesae download and install it, then repet operation again
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Old 03-14-2021, 00:35   #8 (permalink)
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Work ID: 0000000000BB306B
Platform: MEIZU
Selected model: M3 NOTE (L681H) TEST
Please, power phone OFF, press and hold "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM31
Port name: MediaTek USB Port (COM31)
Detecting Chip Version...
HW Chip: MT6755: 0326.0000
HW Version: 8A00.CB00.0001.0000
Connecting...
Target Config: 0007
Brom Version: 05
BootLoader Version: FE
Sending auth...
Sending Auth Data...
Target Config: 0x00000007
Start Authentication...
Connecting to server..OK
Authorizing...OK
Initializing..OK
Calculating...
Authentication done!
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.00.00, n.18
Sending Download Agent...
DA sent successfully
Initializing DA...
Synchronizing with DA...
Mobile Status: SYNC
Mobile Status: brom
Sending BootLoader Info...
Initializing Memory Flash..
Initialization successfully completed
Sending loaders...
Mobile Status: SYNC
Reading Flash Info...
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 14910 Mb
eMMC Flash: .15010051.3832334D.42000232.FED91397
eMMC Flash: Samsung: Q823MB
Internal RAM size: 320 Kb
External RAM size: 2048 Mb
Reading partition...
Reading info...
Brand: Meizu
Manufacturer: Meizu
Model: m3 note
Device: m3note
Platform: mt6755
Android version: 5.1
Display ID: Flyme 6.1.0.0G
Factory Reset...
Starting switching to high-speed mode...
Please, power phone OFF, press and hold "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM40
Switching to high-speed success!
Writing userdata...
Writing cache...
Factory Reset is successfully performed!
Performed by 1.9.9.2 Software version.
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