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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 09-18-2019, 14:59   #1 (permalink)
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Smile MEIZU X8 factory reset. (bootloop) [Solved]


When will you fix it? I asked for the factory settings, and now bootloop. It does not enter recovery mode. How to restore it now ??? I needed only to remove the password from the screen, and now the phone does not work.

Quote:
Welcome to Octoplus FRP Tool v.1.7.8.4
Platform: MEIZU
Selected model: X8 (M852H)
Please, power phone OFF, press and hold "Vol+" and "Vol-" buttons and connect USB cable.
Found phone on COM20
Mode: Qualcomm 9008
Connecting...
Reading info...
QC HW ID: 000DB0E100000000
QC CPU: Snapdragon 710 SDM710
QC SW VER: 00000000
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Chip SN: 986DE0F1
Checking request..
Reading partition...
Reading info...
Brand: Meizu
Model: meizu X8
Device: X8
Android version: 8.1.0
Display ID: Flyme 7.1.7.0G
Firmware version: 1540349987
Factory Reset...
Formating User Data section
Formating Cache section
Factory Reset is successfully performed!
Rebooting phone
Backup saved as Meizu_meizu X8_18-09-2019_17-58-40.dump file
Performed by 1.7.8.4 Software version.
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Old 09-18-2019, 17:26   #2 (permalink)
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such a problem with others meizu models
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Old 09-18-2019, 17:49   #3 (permalink)
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Why are you adding models to the support zone that kill phones? Do not tell me what to tell customers? To say that I have a $ 500 programmer, but he killed your phone.

Last edited by Prototip4ik; 09-18-2019 at 17:55.
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Old 09-19-2019, 07:43   #4 (permalink)
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Hello.

Before perform any operations with your phone please read attentive Software manual:

Quote:
Note: If Your device froze after "Factory Reset" operation was completed, then You can try to do Hard Reset or reflash it with stock firmware.
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Old 09-19-2019, 08:23   #5 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Before perform any operations with your phone please read attentive Software manual:
This phone is flashed through recovery. How can I flash it, if he now does not go into recovery and fastboot. Where can I get firmware for mode 9008?
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Old 09-19-2019, 08:49   #6 (permalink)
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same problem meizu M810h after factory reset bootloop
how to write dump back up files......
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Old 09-19-2019, 09:18   #7 (permalink)
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before resetting
https://cloud.mail.ru/public/3sXG/3LWVXGhBb

after resetting
https://cloud.mail.ru/public/2C2B/4U2Wo12Mf
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Old 09-19-2019, 09:25   #8 (permalink)
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We are researching where can be the problem.

Please, send us dump file!

Last edited by Octopus box; 09-19-2019 at 09:58.
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Old 09-19-2019, 10:02   #9 (permalink)
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damp

Quote:
Originally Posted by Octopus box View Post
We are researching where can be the problem.

Please, send us dump file!
https://cloud.mail.ru/public/5q6x/3eLnJ7Ei5
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Old 09-20-2019, 01:56   #10 (permalink)
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meizu m810h dump back up files
****************************/file/ugp8p...8-22.dump/file

how to write dump back up files tanx.....
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Old 09-20-2019, 08:52   #11 (permalink)
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We are working on your dump file, we will contact with You, unfortunately, You can't write dump files, that option was added only for our internal purpose
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Old 09-20-2019, 13:43   #12 (permalink)
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Quote:
Originally Posted by Octopus box View Post
We are working on your dump file, we will contact with You, unfortunately, You can't write dump files, that option was added only for our internal purpose


We are really looking forward, so customers are also nervous. I could reset to factory settings through the recovery menu, but I trust you. Never when boxing failed, except in this case. Hope to fix the problem.
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Old 09-20-2019, 13:47   #13 (permalink)
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@alcaphone

Please, check your PM
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Old 09-23-2019, 07:47   #14 (permalink)
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Quote:
Originally Posted by Octopus box View Post
We are working on your dump file, we will contact with You, unfortunately, You can't write dump files, that option was added only for our internal purpose
Are there any news? I need full firmware, the phone is still hanging on the logo.
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Old 09-23-2019, 11:05   #15 (permalink)
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Quote:
Originally Posted by Octopus box View Post
We are working on your dump file, we will contact with You, unfortunately, You can't write dump files, that option was added only for our internal purpose
The phone was flashed with this firmware. Archive with global and QFIL firmware on the cloud. The topic is closed.

https://cloud.mail.ru/public/4SYv/2ChKDVPJn
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