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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 02-19-2018, 03:07   #1 (permalink)
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Thumbs up Moto XT1641 FRP Reset successfully


Moto XT1641 FRP Reset successfully:

Code:
Platform: MOTOROLA
Selected model: XT1641
Put the phone into Factory Mode: 
1. Power phone OFF; 
2. Press and hold "Vol-" + "Power" buttons; 
3. Select Factory Mode, then confirm your selection; 
4. Wait until the phone Power ON; 
5. Connect USB cable.
Searching for a phone. Please wait...
Phone found.
Reading info...
Phone model: 8952.gen
Firmware released date: May 31 2017
Firmware released time: 06:30:21
Firmware compiled date: May 17 2017
Firmware compiled time: 02:00:00
SW version: MPSS.TA.2.1.c3-00025-8976_GEN_PACK-1.80110.1.99393.1
Enabling "USB Debugging" mode...
Searching for a phone. Please wait...
Enabling "USB Debugging" mode...
Put the phone in Factory Mode:
1. Disconnect USB cable;
2. Power OFF the phone;
3. Press "Vol-" and "Power" buttons;
4. Select Factory Mode then confirm your selection;
5. Wait until phone is power ON and connect USB Cable;
6. Install necesarry drivers then press "OK" button
Please, press "OK" button on the phone to allow USB debugging..
Searching for a phone (waiting for ADB device)...
Phone found.
Reading info...
Phone model: motorola Moto G (4)
SW version: NPJS25.93-14-8
Date: Thu Jun  8 05:01:36 CDT 2017
Android version: 7.0
Baseband M8952_70030.25.03.62.01R ATHENE_LATAM_CUST
Detected phone model: XT1641
Resetting FRP lock..
FRP lock is successfully reseted!
Performed by 1.1.4 Software version.

Last edited by Octopus box; 02-19-2018 at 13:15.
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Old 12-17-2018, 01:21   #2 (permalink)
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How to enter the factory mode? My Xt1641 doesn't go in with android 7.0 Thanks.
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Old 12-17-2018, 12:33   #3 (permalink)
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To put the device into Factory Mode, do the following:

1. Power phone OFF;
2. Press and hold "Vol-" + "Power" buttons;
3. Select Factory Mode, then confirm your selection;
4. Wait until the phone Power ON;
5. Connect USB cable.
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Old 12-18-2018, 00:33   #4 (permalink)
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4. Wait until the phone Power ON;

What is "Power ON"?
When I select factory mode, the phone start right away.
The I can't connect to PC
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Old 12-18-2018, 09:30   #5 (permalink)
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Quote:
What is "Power ON"?
When I select factory mode, the phone start right away.
Yes, this is correct, device should starts. What device exactly appear in Windows Device Manager, when phone starts? Should appear new device in Network Adapters' section.
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Old 12-28-2018, 00:08   #6 (permalink)
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PROBLEM it is not connecting

This is my log

Platform: MOTOROLA
Selected model: XT1641
Put the phone into Factory Mode:
1. Power phone OFF;
2. Press and hold "Vol-" + "Power" buttons;
3. Select Factory Mode, then confirm your selection;
4. Wait until the phone Power ON;
5. Connect USB cable.
Searching for a phone. Please wait...
Motorola Network Adapter was not found!
Phone was not found!
Operation was failed!
Performed by 1.5.6.0 Software version.

i don't know, i have the driver and everything but nothing, please help me. thanks.
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Old 12-28-2018, 09:00   #7 (permalink)
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There should be "Motorola Network Adapter" device in "Network adapters" item of Windows Device Manager. Also disable firewall and antivirus on your PC, if they are running, before to perform the operation.
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