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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool

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Old 04-22-2019, 16:08   #1 (permalink)
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please help with Blu R1 HD - operation failed [Answered]


Platform: BLU
Selected model: R1 HD
Please, power phone OFF and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM722
Detecting Chip Version...
HW Chip: MT6735: 0321.0000
HW Version: 8A00.CA00.0000.0000
Connecting...
Brom Version: FF
BootLoader Version: 01
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-11-07.23:57_458956, n.10
Sending Download Agent...
Operation was failed!
Performed by 1.6.9.0 Software version.
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Old 04-23-2019, 08:12   #2 (permalink)
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Quote:
Brom Version: FF
Hello.

Please, try to reconnect your device with pressed Vol+/- button, Brom version must be 05.
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Old 04-23-2019, 13:29   #3 (permalink)
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Originally Posted by Octopus box View Post
Hello.

Please, try to reconnect your device with pressed Vol+/- button, Brom version must be 05.
where can I get the software from, please help
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Old 04-23-2019, 14:19   #4 (permalink)
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As always You can download the latest Software version
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