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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 09-14-2019, 12:19   #1 (permalink)
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POCOPHONE F1 Reset Mi Account failed [Answered]


Hi octopus team
I have xiaomi pocophone in hand with mi account; I was do reset mi account with test point and 15 credit, but the phone steal locked !!!!!
This is the log of operetion



Platform: XIAOMI
Selected model: POCOPHONE F1
Please, select one of the options for "Reset Mi Account" operation or press Ok to continue...
Go to "W-Fi Settings" and forget connected Wi-Fi network or perform Wipe Data from recovery
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Found phone on COM3
Mode: Qualcomm 9008
Connecting...
Reading info...
QC HW ID: 0008B0E100720000
QC CPU: Snapdragon 845 SDM845
QC SW VER: 00000001
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Chip SN: EDD82175
Checking request..
Connecting to server...
Checking smart card...
Username: MOBI9
Authorizing...
Checking balance...
Your balance: 15 credits.
Checking operation...
Operation successfully checked.
Sending device information...
Get credits, needed for current operation...
Your balance: 15 credits. Need: 15 credits.
Start Authentication...
Connecting to server..OK
Authorizing...OK
Initializing..OK
Calculating...
Authentication done!
Checking request..
Reading partition...
Reading info...
Resetting Mi Account...
Reading MI part...
Rebooting phone
Backup saved as XIAOMI_POCOPHONE F1_14-09-2019_11-55-47.dump file
Operation was failed!
Performed by 1.7.8.0 Software version.
 
The Following User Says Thank You to mobi9 For This Useful Post:
Old 09-14-2019, 12:33   #2 (permalink)
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Quote:
Originally Posted by mobi9 View Post
Hi octopus team
I have xiaomi pocophone in hand with mi account; I was do reset mi account with test point and 15 credit, but the phone steal locked !!!!!
This is the log of operetion



Platform: XIAOMI
Selected model: POCOPHONE F1
Please, select one of the options for "Reset Mi Account" operation or press Ok to continue...
Go to "W-Fi Settings" and forget connected Wi-Fi network or perform Wipe Data from recovery
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Found phone on COM3
Mode: Qualcomm 9008
Connecting...
Reading info...
QC HW ID: 0008B0E100720000
QC CPU: Snapdragon 845 SDM845
QC SW VER: 00000001
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Chip SN: EDD82175
Checking request..
Connecting to server...
Checking smart card...
Username: MOBI9
Authorizing...
Checking balance...
Your balance: 15 credits.
Checking operation...
Operation successfully checked.
Sending device information...
Get credits, needed for current operation...
Your balance: 15 credits. Need: 15 credits.
Start Authentication...
Connecting to server..OK
Authorizing...OK
Initializing..OK
Calculating...
Authentication done!
Checking request..
Reading partition...
Reading info...
Resetting Mi Account...
Reading MI part...
Rebooting phone
Backup saved as XIAOMI_POCOPHONE F1_14-09-2019_11-55-47.dump file
Operation was failed!
Performed by 1.7.8.0 Software version.


Hi bro,

Which version android for your phone?

Regards


Sent from my iPhone using Tapatalk
 
Old 09-14-2019, 12:36   #3 (permalink)
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Hello.

As i can see operation was failed, please download and install the latest test Software version from the Support Area, after repeat operation again
 
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