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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 04-16-2020, 08:28   #1 (permalink)
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Qmobile infinity B ( FRP signature not found!) [Answered]


hello octoplus team i am trying to reset frp of Q mobile infinity b or infinity c but it giving error of (FRP signature not found!) any Solution
Quote:
Welcome to Octoplus FRP Tool v.1.8.7.0
Platform: QMOBILE
Selected model: Q INFINITY B
Please, reconnect battery, press and hold "Vol+" or "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM6
Connecting...
Mobile Status: SPRD3
Sending preloader...
Mobile Status: Spreadtrum Boot Block version 1.1
Sending mainloader...
Reading info...
Brand: Qmobile
Model: QMobile Q Infinity B
Device: Q_Infinity_B
Platform: sc8830
Android version: 7.0
Display ID: QMobile_Q Infinity B_MP_16_04
Searching for signatures...
FRP signature not found!
Backup saved as Qmobile_QMobile Q Infinity B_16-04-2020_12-24-44.dump file
Performed by 1.8.7.0 Software version.
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Old 04-16-2020, 08:43   #2 (permalink)
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Hello.

Are You sure that yoru device has FRP lock? Plesae, make screnshot of your phone's screen with FRP lock and post here
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Old 04-16-2020, 09:25   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Are You sure that yoru device has FRP lock? Plesae, make screnshot of your phone's screen with FRP lock and post here
yeah i am 100% sure and I reset frp with (other tool and
its 2nd time that octoplus give that error (FRP signature not found!) and I have logs if you want i can post the logs and sorry i cannot take a screenshot because i return a mobile to a customer

Last edited by Octopus box; 04-16-2020 at 10:35.
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Old 04-16-2020, 10:35   #4 (permalink)
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We'll check everything again attentive and try to fix it
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