Reset MI Account for REDMI NOTE 5 [Answered]

[.:Zogaib:.]

Hello friends I performed the procedure to remove the account MI on redmi 5, was charged the credits, but the account remains active, could you help me?

log:

Welcome to Octoplus FRP Tool v.1.7.8.0
Platform: XIAOMI
Selected model: REDMI NOTE 5
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
3. Release testpoint after 3-5 seconds.
Found phone on COM4
Mode: Qualcomm 9008
Connecting...
Reading info...
QC HW ID: 000CC0E100000000
QC CPU: Snapdragon 636 SDM636
QC SW VER: 00000003
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Chip SN: 23FAF7D6
Checking request..
Connecting to server...
Checking smart card...
Username: romulozogaib
Authorizing...
Checking balance...
Your balance: 55 credits.
Checking operation...
Operation successfully checked.
Sending device information...
Get credits, needed for current operation...
Your balance: 55 credits. Need: 15 credits.
Start Authentication...
Connecting to server..
OK
Authorizing...
OK
Initializing..
OK
Calculating...
Authentication done!
Checking request..
Reading partition...
Reading info...
Resetting FRP lock..
Searching for signatures...
FRP lock is successfully reseted!
Rebooting phone
Backup saved as XIAOMI_REDMI NOTE 5_03-09-2019_15-29-38.dump file
Performed by 1.7.8.0 Software version.

[djmurod86]

Bro in your log is info RESET FRP Operation Not Mi Account remove
You must reset Mi Account

[.:Zogaib:.]

Originally Posted by djmurod86

Bro in your log is info RESET FRP Operation Not Mi Account remove
You must reset Mi Account

I tried to redo by clicking again remove mi account and got this error, warning that FRP was active, so some error happened
INFO : 03/09/2019 15:43:18 > Welcome to Octoplus FRP Tool v.1.7.8.0
INFO : 03/09/2019 15:47:25 > Platform: XIAOMI
INFO : 03/09/2019 15:47:25 > Selected model: REDMI NOTE 5
WARN : 03/09/2019 15:47:25 > Please, select one of the options for "Reset Mi Account" operation or press Ok to continue...
WARN : 03/09/2019 15:47:35 > Go to "W-Fi Settings" and forget connected Wi-Fi network or perform Wipe Data from recovery
WARN : 03/09/2019 15:47:35 > Put the phone into EDL mode:
WARN : 03/09/2019 15:47:35 > 1. Attach testpoint as shown in Help manual;
WARN : 03/09/2019 15:47:35 > 2. Connect USB cable;
WARN : 03/09/2019 15:47:35 > 3. Release testpoint after 3-5 seconds.
INFO : 03/09/2019 15:47:50 > Found phone on COM4
INFO : 03/09/2019 15:47:50 > Mode: Qualcomm 9008
INFO : 03/09/2019 15:47:51 > Connecting...
INFO : 03/09/2019 15:47:53 > Reading info...
INFO : 03/09/2019 15:47:53 > QC HW ID: 000CC0E100000000
INFO : 03/09/2019 15:47:53 > QC CPU: Snapdragon 636 SDM636
INFO : 03/09/2019 15:47:53 > QC SW VER: 00000003
INFO : 03/09/2019 15:47:53 > Searching loader...
INFO : 03/09/2019 15:47:54 > Sending loaders...
INFO : 03/09/2019 15:48:11 > Loader send successfuly.
INFO : 03/09/2019 15:48:11 > Reconnecting...
INFO : 03/09/2019 15:48:19 > Chip SN: 23FAF7D6
INFO : 03/09/2019 15:48:19 > Checking request..
INFO : 03/09/2019 15:48:19 > Connecting to server...
INFO : 03/09/2019 15:48:21 > Checking smart card...
INFO : 03/09/2019 15:48:24 > Username: romulozogaib
INFO : 03/09/2019 15:48:24 > Authorizing...
INFO : 03/09/2019 15:48:24 > Checking balance...
WARN : 03/09/2019 15:48:24 > Your balance: 40 credits.
INFO : 03/09/2019 15:48:24 > Checking operation...
INFO : 03/09/2019 15:48:26 > Operation successfully checked.
INFO : 03/09/2019 15:48:26 > Sending device information...
INFO : 03/09/2019 15:48:27 > Get credits, needed for current operation...
WARN : 03/09/2019 15:48:28 > Your balance: 40 credits. Need: 15 credits.
INFO : 03/09/2019 15:48:30 > Start Authentication...
INFO : 03/09/2019 15:48:30 > Connecting to server..
INFO : 03/09/2019 15:48:30 > OK
INFO : 03/09/2019 15:48:30 > Authorizing...
INFO : 03/09/2019 15:48:32 > OK
INFO : 03/09/2019 15:48:32 > Initializing..
INFO : 03/09/2019 15:48:32 > OK
INFO : 03/09/2019 15:48:32 > Calculating...
INFO : 03/09/2019 15:48:40 > Authentication done!
INFO : 03/09/2019 15:48:40 > Checking request..
INFO : 03/09/2019 15:48:40 > Reading partition...
INFO : 03/09/2019 15:48:40 > Reading info...
INFO : 03/09/2019 15:48:50 > Resetting Mi Account...
WARN : 03/09/2019 15:48:50 > On Your device detected FRP Lock! Reset it?

If "Yes" operation will cost as Reset FRP + Reset Mi Account operations.
INFO : 03/09/2019 15:49:11 > Reading MI part...
INFO : 03/09/2019 15:49:14 > Rebooting phone
INFO : 03/09/2019 15:49:14 > Backup saved as XIAOMI_REDMI NOTE 5_03-09-2019_15-47-50.dump file
ERROR : 03/09/2019 15:49:14 > Operation was failed!

[djmurod86]

what android version if 9 not supported downgade to android 8 and repeat operation

[.:Zogaib:.]

Originally Posted by djmurod86

what android version if 9 not supported downgade to android 8 and repeat operation

the problem is losing more credit, I lost the initial 15 and it was not removed on any device account, nor did the FRP and neither did MIACCOUNT

[Octopus box]

Hello.

AS i can see from the Software log, FRP lock was removed according to first log. If your device has MI account, then try to reset it according to manual