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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 11-19-2019, 08:45   #1 (permalink)
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Smile Which to use for model XT1789-01? I CHOOSE XT1799-2 [Solved]


here is LOG but no matter what i choose it still fails?
any test solution?


Welcome to Octoplus FRP Tool v.1.8.2.0
Platform: MOTOROLA
Selected model: XT1799-2
Put the phone into Factory Mode:
1. Power phone OFF;
2. Press and hold "Vol-" + "Power" buttons;
3. Select Factory Mode, then confirm your selection;
4. Wait until the phone Power ON;
5. Connect USB cable.
Searching for a phone. Please wait...
Phone found.
Reading info...
Phone model: 8998.gen:
Firmware released date: Jun 11 2019
Firmware released time: 16:45:55
Firmware compiled date: Jun 07 2019
Firmware compiled time: 08:00:00
SW version: MPSS.AT.2.5.c1.3-00074-8998_GEN_PACK-1
Enabling "USB Debugging" mode...
Searching for a phone. Please wait...
Enabling "USB Debugging" mode...
Phone connection failed
Operation was failed!
Performed by 1.8.2.0 Software version.
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Old 11-19-2019, 09:00   #2 (permalink)
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Hello.

Please, make sure that You've install drivers for ADB, it's important, after select from the list General FRP Methods -> ADB and try to do Reset FRP operation
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Old 11-19-2019, 18:39   #3 (permalink)
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no luck just tried

Quote:
Originally Posted by Octopus box View Post
Hello.

Please, make sure that You've install drivers for ADB, it's important, after select from the list General FRP Methods -> ADB and try to do Reset FRP operation

Welcome to Octoplus FRP Tool v.1.8.2.0
Platform: __GENERAL RESET FRP METHODS
Selected model: ADB
Searching for a phone (waiting for ADB / Fastboot device)...
Proper android device not found. Make shure that "USB debug" option on the device is turned on.
Operation was failed!
Performed by 1.8.2.0 Software version.
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Old 11-19-2019, 18:56   #4 (permalink)
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thank you PLEASE ADD XT1789-01

Quote:
Originally Posted by Octopus box View Post
Hello.

Please, make sure that You've install drivers for ADB, it's important, after select from the list General FRP Methods -> ADB and try to do Reset FRP operation
Platform: __GENERAL RESET FRP METHODS
Selected model: ADB
Searching for a phone (waiting for ADB / Fastboot device)...
Please, press "OK" button on the phone to allow USB debugging..
Phone found.
Reading info...
Phone model: motorola Moto Z (2)
SW version: PCX29.159-21
Date: Tue Jun 18 08:18:29 CDT 2019
Android version: 9
Baseband M8998_52.74.02.96R NNS
Detected phone model: XT1789-01
Resetting FRP lock..
FRP lock is successfully reseted!
Performed by 1.8.2.0 Software version.
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Old 11-20-2019, 09:33   #5 (permalink)
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How did You manage to get ADB device?!
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Old 11-20-2019, 19:34   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
How did You manage to get ADB device?!
so what worked for me, instead of going to FACTORY MODE, go to QC mode, This immediately opened ADB. with the supported drivers, i also installed "Motorola_Mobile_Drivers_64bit"....wait 10sec after boot to plug in device, has delayed detect shen plugged in.
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