What could be wrong with Mi acc erasing on Redmi 3s? [Answered] - GSM-Forum

ribbentrop · 08-30-2019, 17:55

I really can't get this situation... It's an ordinary Redmi 3S and Mi account lock.

Code:

Welcome to Octoplus FRP Tool v.1.7.8.0
Platform: XIAOMI
Selected model: REDMI 3S
Please, select one of the options for "Reset Mi Account" operation or press Ok to continue...
Go to "W-Fi Settings" and forget connected Wi-Fi network or perform Wipe Data from recovery
Put the phone into EDL mode: 
1. Power phone OFF; 
2. Select 130 kOm on EDL cable; 
3. Connect EDL cable while "EDL button" is pressing; 
4. Release "EDL button" after 8 seconds.
Found phone on COM3
Mode: Qualcomm 9008
Connecting...
Reading info...
QC HW ID: 0004F0E100000000
QC CPU: Snapdragon 430 MSM8937
QC SW VER: 00000000
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Checking request..
Rebooting phone
Backup saved as XIAOMI_REDMI 3S_30-08-2019_19-46-50.dump file
Performed by 1.7.8.0 Software version.

From the log I understand that software can't detect phone flash partitions for erasing Mi acc lock. Am I right?
PS phone has been upgraded and downgraded a few times, nothing has been changed at all...
What is the problem? Unknown flash type or something else?

Octopus box · 08-31-2019, 13:16

Please, close the Software and send us latest *.log and *.logx files from "C:\Program Files (x86)\Octoplus\Octoplus_FRP Tool\LOG" folder.

ribbentrop · 08-31-2019, 16:26

Here the both logs....

Octopus box · 09-02-2019, 11:52

We've upload test Software version at the Support Area, please download and install it, then try to repeat operation again

ribbentrop · 09-02-2019, 16:43

Quote:

Originally Posted by Octopus box

We've upload test Software version at the Support Area, please download and install it, then try to repeat operation again

Nothing...

Code:

INFO  : 02.09.2019 18:20:07 > Welcome to Octoplus FRP Tool v.1.7.8.1
INFO  : 02.09.2019 18:20:40 > Platform: XIAOMI
INFO  : 02.09.2019 18:20:40 > Selected model: REDMI 3S
WARN  : 02.09.2019 18:20:40 > Please, select one of the options for "Reset Mi Account" operation or press Ok to continue...
WARN  : 02.09.2019 18:20:42 > Go to "W-Fi Settings" and forget connected Wi-Fi network or perform Wipe Data from recovery
WARN  : 02.09.2019 18:20:42 > Put the phone into EDL mode: 
WARN  : 02.09.2019 18:20:42 > 1. Power phone OFF; 
WARN  : 02.09.2019 18:20:42 > 2. Select 130 kOm on EDL cable; 
WARN  : 02.09.2019 18:20:42 > 3. Connect EDL cable while "EDL button" is pressing; 
WARN  : 02.09.2019 18:20:42 > 4. Release "EDL button" after 8 seconds.
INFO  : 02.09.2019 18:20:48 > Found phone on COM3
INFO  : 02.09.2019 18:20:48 > Mode: Qualcomm 9008
INFO  : 02.09.2019 18:20:49 > Connecting...
INFO  : 02.09.2019 18:20:51 > Reading info...
INFO  : 02.09.2019 18:20:51 > QC HW ID: 0004F0E100000000
INFO  : 02.09.2019 18:20:51 > QC CPU: Snapdragon 430 MSM8937
INFO  : 02.09.2019 18:20:51 > QC SW VER: 00000000
INFO  : 02.09.2019 18:20:51 > Searching loader...
INFO  : 02.09.2019 18:20:53 > Sending loaders...
INFO  : 02.09.2019 18:21:03 > Loader send successfuly.
INFO  : 02.09.2019 18:21:03 > Reconnecting...
INFO  : 02.09.2019 18:21:36 > Checking request..
INFO  : 02.09.2019 18:21:37 > Rebooting phone
INFO  : 02.09.2019 18:21:37 > Backup saved as XIAOMI_REDMI 3S_02-09-2019_18-20-48.dump file
INFO  : 02.09.2019 18:21:37 > Performed by 1.7.8.1 Software version.
INFO  : 02.09.2019 18:21:37 > 
Log file "C:\Program Files\Octoplus\Octoplus_FRP_Tool\LOG\02-09-2019_18-19-46.log" closed (02.09.2019 18:21:49).

Octopus box · 09-03-2019, 09:54

Please, check your PM.

ribbentrop · 09-03-2019, 18:29

Quote:

Originally Posted by Octopus box

Please, check your PM.

Sorry, the same log...

Code:

Please, select one of the options for "Reset Mi Account" operation or press Ok to continue...
Go to "W-Fi Settings" and forget connected Wi-Fi network or perform Wipe Data from recovery
Put the phone into EDL mode: 
1. Power phone OFF; 
2. Select 130 kOm on EDL cable; 
3. Connect EDL cable while "EDL button" is pressing; 
4. Release "EDL button" after 8 seconds.
Found phone on COM3
Mode: Qualcomm 9008
Connecting...
Reading info...
QC HW ID: 0004F0E100000000
QC CPU: Snapdragon 430 MSM8937
QC SW VER: 00000000
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Checking request..
Rebooting phone
Backup saved as XIAOMI_REDMI 3S_03-09-2019_20-25-51.dump file

mb you can provide me an old software from these posts?
http://forum.gsmhosting.com/vbb/f103...mi-3s-2399755/
http://forum.gsmhosting.com/vbb/f103...mi-3s-2396151/

Octopus box · 09-04-2019, 06:44

Post here full Software log not reduced and please contact with us via Skype, we will check where can be the issue in real time

Octopus box · 09-04-2019, 12:33

Please, check your PM

ribbentrop · 09-04-2019, 18:23

Sorry, nothing... Logs are here.
I've sent my contacts in PM.

Octopus box · 09-05-2019, 07:07

We've need one more thing, please upload to some fileshare latest dump file "XIAOMI_REDMI 3S_04-09-2019_20-09-31.dump"

ribbentrop · 09-05-2019, 16:41

thats what I got from the last soft

ribbentrop · 09-06-2019, 16:25

Phone returned to the customer. The end.

09-04-2019, 06:44	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,823 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,409	Post here full Software log not reduced and please contact with us via Skype, we will check where can be the issue in real time Last edited by Octopus box; 09-04-2019 at 07:51.

09-05-2019, 07:07	#11 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,823 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,409	We've need one more thing, please upload to some fileshare latest dump file "XIAOMI_REDMI 3S_04-09-2019_20-09-31.dump" Last edited by Octopus box; 09-05-2019 at 07:16.

08-31-2019, 13:16	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,823 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,409	Please, close the Software and send us latest .log and .logx files from "C:\Program Files (x86)\Octoplus\Octoplus_FRP Tool\LOG" folder.

09-02-2019, 11:52	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,823 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,409	We've upload test Software version at the Support Area, please download and install it, then try to repeat operation again

09-03-2019, 09:54	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,823 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,409	Please, check your PM.

09-04-2019, 12:33	#9 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,823 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,409	Please, check your PM

09-06-2019, 16:25	#13 (permalink)
ribbentrop No Life Poster Join Date: Sep 2003 Location: Ukraine Age: 51 Posts: 4,614 Member: 40400 Status: Offline Thanks Meter: 1,250	Phone returned to the customer. The end.