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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool

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Old 08-13-2018, 08:32   #1 (permalink)
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Xiaomi Note 4 MTK mi account [Answered]


Please help me to remove mi account on Xiaomi Redmi Note 4 (MTK)
MediaTek MT6797.

This model is not listed.

Last edited by Octopus box; 08-14-2018 at 04:44.
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Old 08-13-2018, 13:16   #2 (permalink)
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Hello.

Currently we can help You only with Reset FRP for these devices.

But, at first try to connect this device by the next way: select "Device vendor: _GENERAL RESET FRP METHODS, "Device model: MTK GENERAL METHOD" and perform "Reset FRP" operation. Post here the result.
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Old 08-13-2018, 14:32   #3 (permalink)
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I Can help you for needed files for this mobile Xiaomi Redmi Note 4 (MTK) (DA+ AUTH+ PRELOADER)
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Old 08-13-2018, 14:34   #4 (permalink)
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Quote:
Originally Posted by rebainoor View Post
I Can help you for needed files for this mobile Xiaomi Redmi Note 4 (MTK) (DA+ AUTH+ PRELOADER)
How can you help him? Pls share.
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Old 08-13-2018, 21:01   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Currently we can help You only with Reset FRP for these devices.

But, at first try to connect this device by the next way: select "Device vendor: _GENERAL RESET FRP METHODS, "Device model: MTK GENERAL METHOD" and perform "Reset FRP" operation. Post here the result.
INFO : 13/08/2018 21:40:08 > Platform: _GENERAL RESET FRP METHODS
INFO : 13/08/2018 21:40:08 > Selected model: MTK GENERAL
WARN : 13/08/2018 21:40:08 > Please, power phone OFF and connect USB cable.
INFO : 13/08/2018 21:40:08 > Searching for a phone. Please wait...
INFO : 13/08/2018 21:40:21 > Found phone on COM23
INFO : 13/08/2018 21:40:21 > Detecting Chip Version...
INFO : 13/08/2018 21:40:21 > HW Chip: MT6797T: 0279.0000
INFO : 13/08/2018 21:40:21 > HW Version: 8A00.CA01.0000.0000
INFO : 13/08/2018 21:40:21 > Connecting...
INFO : 13/08/2018 21:40:21 > Brom Version: FF
INFO : 13/08/2018 21:40:21 > BootLoader Version: 02
INFO : 13/08/2018 21:40:21 > Searching Download Agent...
INFO : 13/08/2018 21:40:22 > Selected DA: MTK_AllInOne_DA_v3.3001.2018-04-25.11:32_437806, n.15
INFO : 13/08/2018 21:40:22 > Sending Download Agent...
INFO : 13/08/2018 21:40:22 > DA sent successfully
INFO : 13/08/2018 21:40:22 > Initializing DA...
INFO : 13/08/2018 21:40:22 > Synchronizing with DA...
INFO : 13/08/2018 21:40:22 > Mobile Status: SYNC
INFO : 13/08/2018 21:40:22 > Mobile Status: preloader
INFO : 13/08/2018 21:40:22 > Initializing Memory Flash..
INFO : 13/08/2018 21:40:22 > Initialization successfully completed
INFO : 13/08/2018 21:40:22 > Sending loaders...
INFO : 13/08/2018 21:40:23 > Mobile Status: SYNC
INFO : 13/08/2018 21:40:23 > Reading Flash Info...
INFO : 13/08/2018 21:40:23 > EMMC rpmb size: 4 Mb
INFO : 13/08/2018 21:40:23 > EMMC boot1 size: 4 Mb
INFO : 13/08/2018 21:40:23 > EMMC boot2 size: 4 Mb
INFO : 13/08/2018 21:40:23 > EMMC gp1 size: 0 Mb
INFO : 13/08/2018 21:40:23 > EMMC gp2 size: 0 Mb
INFO : 13/08/2018 21:40:23 > EMMC gp3 size: 0 Mb
INFO : 13/08/2018 21:40:23 > EMMC gp4 size: 0 Mb
INFO : 13/08/2018 21:40:23 > EMMC user area size: 59640 Mb
INFO : 13/08/2018 21:40:23 > eMMC Flash: .15010043.4A4E4234.520772C6.FEB593AB
INFO : 13/08/2018 21:40:23 > eMMC Flash: Samsung: CJNB4R
INFO : 13/08/2018 21:40:23 > Internal RAM size: 256 Kb
INFO : 13/08/2018 21:40:23 > External RAM size: 4096 Mb
INFO : 13/08/2018 21:40:23 > Reading partition...
INFO : 13/08/2018 21:40:23 > Reading info...
INFO : 13/08/2018 21:40:23 > Brand: Xiaomi
INFO : 13/08/2018 21:40:23 > Model: Redmi Note 4
INFO : 13/08/2018 21:40:23 > Device: nikel
INFO : 13/08/2018 21:40:23 > Platform: mt6797
INFO : 13/08/2018 21:40:23 > Android version: 6.0
INFO : 13/08/2018 21:40:23 > Display ID: MRA58K
INFO : 13/08/2018 21:40:23 > Searching for signatures...
ERROR : 13/08/2018 21:40:23 > Operation was failed!
INFO : 13/08/2018 21:40:23 > Backup saved as Xiaomi_Redmi Note 4_13-08-2018_21-40-23.dump file
INFO : 13/08/2018 21:40:23 > Performed by 1.3.7.1 Software version.
INFO : 13/08/2018 21:40:23 >
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Old 08-14-2018, 07:33   #6 (permalink)
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OK, now please upload somewhere dump "Xiaomi_Redmi Note 4_13-08-2018_21-40-23.dump" and post here link, we will check, whether we can help You with reseting Mi account on this device.
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Old 08-14-2018, 20:29   #7 (permalink)
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at octoplus team

Quote:
Originally Posted by Octopus box View Post
OK, now please upload somewhere dump "Xiaomi_Redmi Note 4_13-08-2018_21-40-23.dump" and post here link, we will check, whether we can help You with reseting Mi account on this device.
Dump file link below

https://www.4shared.com/file/Uf11PO_...3-08-2018.html
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Old 08-16-2018, 13:03   #8 (permalink)
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We have checked your dump and, unfortunately, currently we don't have solution for this device.
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